Senior TechOps Engineer

Key Responsibilities:

• •Systems Administration:
• •Manage and support on-premises and cloud-based systems.
• •Install, configure, and maintain hardware and software, including servers, storage, and networking components.
• •Ensure the stability, security, and performance of IT infrastructure across multiple platforms.

• •Monitoring & Performance Tuning:
• •Monitor systems' health, performance, and capacity.
• •Identify and troubleshoot issues to ensure high availability and optimal performance.
• •Proactively manage patching and upgrades to minimise disruptions to the business.

• •Security Management:
• •Implement and maintain security policies and procedures to protect systems and data, as laid out by our SecOps team
• •Remediate vulnerabilities, ensuring systems are compliant with best practices and relevant regulations.
• •Liaise with vendors to plan upgrades to managed firewalls, VPNs, and other security tools.

• •Backup & Disaster Recovery:
• •Manage backup strategies and disaster recovery plans.
• •Regularly test and refine recovery procedures to ensure data integrity and rapid restoration capabilities.

• •Automation & Scripting:
• •Develop scripts and automation processes for system administration tasks using PowerShell

• •Collaboration & Support:
• •Provide support for escalated issues from Internal Team Members and outsourced L1/L2 Provider
• •Collaborate with developers, network administrators, and other IT staff to optimise and streamline infrastructure.
• •Document system configurations, processes, and procedures for IT staff and end-users.

Required Skills & Qualifications:

• •5+ years of experience as a Senior Systems Administrator or similar role.
• •Strong knowledge of Windows systems.
• •In-depth Knowledge of cloud platforms (AWS, Azure, GCP) and virtualisation technologies (VMware, Hyper-V).
• •Experience with networking and diagnosing issues relating to (TCP/IP, DNS, DHCP, VLANs, etc.)
• •Hands-on experience scripting using PowerShell.
• •Experience with disaster recovery planning and execution.
• •Knowledge of cybersecurity best practices and security management (firewalls, VPNs, IDS/IPS).
• •Ability to work in a hybrid environment with strong time management skills.
• •Excellent problem-solving skills and ability to troubleshoot complex systems issues.
• •Participate in on-call rota

Preferred Qualifications:

• •Microsoft Server and Azure Certifications advantageous.
• •Experience with containerisation using Docker and Kubernetes
• •Familiarity with monitoring tools (SCOM, Nagios, Zabbix, Prometheus, Azure Monitor).