Senior Territory Production Underwriter - Middle Market Construction Insurance

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This is a remote/work-from-home (WFH) production underwriting role that includes travel to key agency relationships within the assigned territory.

Territory: Michigan

Preferably, this individual will be based in or close to their respective territory.

Qualified candidates must have Commercial insurance underwriting experience (with authority) and a profitability & production orientated lens along with agency management.

Additionally:

• •Strong preference for commercial middle market expertise
• •Construction-specific insurance industry experience is ideal
• •Existing relationships with agency partner firms is highly desirable

The internal title for this role is Sr Territory Manager, Construction Services Business Development - Commercial Lines.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

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Job Description Summary

On our team, we look for that rare professional who is both analytical and a relationship-builder. Those who can combine those talents with their entrepreneurial drive and own and manage their territory can thrive and grow with us. If this sounds like the opportunity you've been looking for, we want to hear from you!

As a Senior Territory Manager, you'll work primarily middle market accounts, with an emphasis in commercial lines construction services, representing some of our most complex and sophisticated distribution partners. You'll market, manage and underwrite business through direct contact with select agencies or brokers. We'll count on you to drive profit and premium to meet top financial goals and objectives. To succeed, it will be important to collaborate with internal business partners to support and increase the overall Nationwide presence.

Job Description

Key Responsibilities:

Monitors market conditions, competitive landscape and confirms information gathered within market space. Researches risk, environment and factors necessary to win the account.

Analyzes quality and quantity of risks underwritten and prepares reports accordingly. May review agency books of business as well as profit/growth results and trends to recommend and implement action plans. Analyzes regional underwriting performance experience, identifies problems on a territory level and proposes action plan to resolve those situations. Performs analysis of the most complex accounts that require combining experience, intuition and business savvy to make strategic territory and account decisions.

Achieves production, profitability and service objectives. Quotes, prices and underwrites new and renewal policies and endorsements, primarily for complex or service sensitive accounts. Monitors risk selection and pricing decisions for entire agency plant. Decisions require review of multiple variables, using agency relationships, inspection reports and evaluation of exceptions. Navigates complex interactions necessary to influence sophisticated producers and customers. Independently reviews for acceptability and handles those within level of authority using company underwriting guidelines and standards.

Manages workflow and intricacies of underwriting a significant volume of assigned work using company tools and systems. Ensures file handling quality and workflow efficiency. Manages large, complex work and coordinates work with and through others to meet service level agreements. Facilitates the successful delivery and execution of select agency business plans.

Drives robust agency business planning to deliver detailed performance plans with actions, accountabilities and scheduled performance checkpoints. Ensures strong territorial objectives to maximize profit and pipeline management. Proactively finds opportunities for all lines of business and refers to appropriate business leaders. Considers sophistication of partners, navigates organizational complexities and mines for ancillary opportunities through promotion and negotiation techniques. Plans and coordinates the efforts of the team on new business, renewals, service plans, etc. Identifies prospects and recommends new agency appointments.

Markets Nationwide products and services to help drive agency and company results, including all products that may improve offerings. Assists agency with strategies for pipeline management, producer development and developing new business in targeted industries and preferred markets. Assesses accounts and develops business propositions to win business.

Consults with agents and internal partners to develop business solutions. Shares understanding of organizational capabilities and opportunities to drive maximum value of relationships. Consults regarding the appetite, acceptability, terms, conditions, pricing and sales techniques of large or unique businesses. Provides industry trend observations to leaders. Consults with agencies regarding risk management and coverage options and to improve retention and profitability. Proactively identifies and consults on new business and growth strategies.

Communicates with agencies to establish the company as the provider of choice for the territory for all enterprise products with an emphasis on commercial lines. Communicates product, technology changes and company objectives. Communicates market intelligence to agencies and leaders. Communicates and collaborates actively with team and leaders to share industry trends, and field underwriting experience.

Completes agency visits as appropriate to develop new accounts, service existing accounts, review agency performance and enhance agency relationship. Builds and maintains strong business relationships with agency leaders, producers and key groups.

Leads delivery of appropriate customer service levels. Follows up and ensures proper handling of customer service requests.

Ensures that tools, training and support are in place to positively impact success for the agencies and territory. Identifies and communicates training needs and opportunities. May assist in the development or training delivery as a subject matter authority.

Participates in program and product orientation meetings in conjunction with Sales/Marketing partners as the underwriting subject matter authority. Provides professional development knowledge and insight to team. May help mentor and coach new Territory Managers.

Manages a significant workload effectively and backs up others as needed. Monitors business plan results to measure performance and develops action plans to ensure alignment with underwriting philosophies, standards and performance expectations. Reviews business in process, lost business and drives implementation of business plan. Leads discussion for assigned agents in agency reviews. Ensures that unique agency business capabilities are assessed and emphasized as a competitive advantage.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Director.

Typical Skills and Experiences:

Education: Bachelor’s degree or equivalent experience is preferred.

License/Certification/Designation: Relevant professional designation such as CPCU or CIC is preferred.

Experience: Seven years of progressively more responsible underwriting and sales experience in commercial business preferred. Expertise in markets consistent with our underwriting appetite and product portfolio preferred.

Knowledge, Abilities and Skills: Extensive wo