Senior VDI Engineer

OSC Edge Company Background/Overview

Founded in 2008, what started as a small business has grown into a diverse and innovative global team owned by Cook Inlet Region, Inc. an Alaska Native Regional Corporation. As a US Federal contractor, we are a dedicated IT Service Provider supporting the Departments of the Army, Navy, Air Force, DoD Educational Institutions, and large corporate entities. Our expertise is in Cloud Computing, Cyber Security, Compliance Management, Enterprise Architecture, IT Support, and CSfC. If you are passionate about making a difference and thrive in a dynamic and collaborative environment, we invite you to apply to join our team.

General Function

Job Summary

The VDI Engineer (Omnissa Horizon) is responsible for the reliability, security, and continued development of a multisite virtual desktop environment supporting approximately 3,000 users. This role operates Omnissa Horizon and its desktop and application delivery components, leads VDI design changes, and works with the virtualization, network, identity, storage, and security teams on supporting infrastructure.

*This role requires a physical presence at Fort Gordon, GA

Major Activities (Typical Duties/Responsibilities)

Operate and maintain Horizon pods, Connection Servers, Unified Access Gateways, desktop pools, and RDSH application farms across multiple sites.

Manage desktop images, Horizon agents, application delivery through App Volumes, and user environment settings through Dynamic Environment Manager and FSLogix where deployed.

Plan and execute VDI upgrades, patching, and image changes with testing, documented rollback plans, and coordination with the customer.

Monitor capacity and user experience, including CPU, memory, storage performance, GPU resources, login times, and Blast Extreme performance.

Troubleshoot issues across the user session, Horizon components, Windows desktop, hypervisor, storage, and network layers. Engage the owning teams when a resolution requires changes to their platforms.

Maintain VDI integrations with Active Directory, authentication services, certificates, and smart-card access in coordination with the identity and PKI teams.

Lead VDI design reviews, capacity planning, and improvements to availability, security, and operational support.

Maintain VDI recovery procedures, runbooks, and architecture documentation, and participate in scheduled failover tests.

Apply applicable DoD security baselines, support vulnerability remediation, and maintain appropriate access controls for VDI components.

Physical Abilities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to type, talk or hear, stand and walk. The day-to-day demand is primarily a sedentary role (up to 8 hours). There are prolonged periods of sitting at a desk and typing on a computer. The employee frequently is required to use hands and fingers, type, handle or feel. This position would require the ability to bend, sit, stand and lift as necessary.

Regularly lift and/or move objects up to 25 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 75 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Required Qualifications- Education/ Experience

High school diploma or equivalent.

Must have an active Secret Clearance and eligibility for a TS Clearance.

Ability to meet the DoD 8140 qualification requirements assigned to this position, including any certification required by the contract, Security + or Higher.

At least seven years of systems engineering experience, including at least three years administering or engineering enterprise Omnissa Horizon environments.

Hands-on experience with Horizon architecture and operations, including Connection Servers, Unified Access Gateway, desktop pools, image management, App Volumes, and Dynamic Environment Manager.

Experience supporting a multisite VDI environment and troubleshooting performance and availability issues across infrastructure dependencies.

Working knowledge of Active Directory, Group Policy, authentication, certificates, and Windows desktop administration.

Experience applying applicable DISA STIGs and supporting vulnerability remediation in a DoD environment.

Preferred Qualifications- Education/ Experience

Experience with Horizon Cloud Pod Architecture, True SSO, RDSH published applications, FSLogix, or GPU-enabled desktops.

PowerShell or PowerCLI scripting experience for image management, provisioning, reporting, or compliance checks.

Relevant Omnissa Horizon, VMware vSphere, or Microsoft certification.

Working knowledge of VMware NSX as it relates to VDI connectivity and segmentation.

VDI Certification

OSC Edge delivers a total rewards package that we know will attract, engage and retain top talent. Key elements of our package include a competitive base pay and a comprehensive benefits package:

We offer eligible employees with an opportunity to enroll in a variety of benefits offerings. Here are just some of our benefits for our US based positions.

Medical/ Dental/ Vision

Life insurance and AD&D

Flexible Spending

Accident, Critical Illness and Hospital Indemnity coverage

401(k) and ROTH retirement options and company match

Pet Insurance

Identity Theft and Fraud Protection coverage

Equal Opportunity Employer/Veterans/Disabled

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