Bancroft Chophouse LLC

Server

Burlington, MA

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hirly's read of this role

Seniority: Mid level
Country: US
Work mode: On-site / unstated
First seen by hirly: 18 Oct 2026

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the posting

Description

The Position:

As a Server, at The Bancroft you will be responsible for taking orders, serving food and beverages, and ensuring that our guests have a memorable dining experience. The ideal candidates will have a passion for food, exceptional customer service skills, and a positive attitude. If you are a customer-focused and reliable individual with a passion for food service, we encourage you to apply for this exciting opportunity.

Server candidates should have a minimum of 1 year of serving experience in a full-service, high-volume restaurant.

Responsibilities:

Greet guests and provide a warm and welcoming atmosphere.
Take food and drink orders and relay them to the kitchen and bar staff using our POS.
Serve food and beverages to guests in a timely and professional manner.
Check on guests frequently to ensure their needs are met and they are enjoying their experience.
Provide recommendations for menu items and specials, and beverages.
Handle cash and credit card transactions accurately and efficiently.
Collaborate with other staff members to ensure smooth and efficient restaurant operations.

Requirements:

Minimum of 1 year of serving experience
Excellent customer service skills
Ability to work well in a fast-paced environment
Ability to handle cash and credit card transactions accurately
Ability to stand for long periods of time, carry a tray, and lift 30lbs
Flexibility to work evenings, weekends, and holidays

Here is a snapshot of our amazing benefits!

Flexible Schedule
We care about work life balance and development of our staff though continuous education and professional growth.
We offer a comprehensive benefits package after 6 (six) months to employees that meet our eligibility requirements (health, dental, vision, vacation).
Employee dining discount – 25% off food for you and a guest.
Daily family meal.
401k* with an annual match.
Employee Assistance Program.
Employee Referral Bonus - get paid to work with your friends!
Training and opportunities for growth!