Bill Volz Westchester Chrysler
Service Advisor FCA-Stellantis
Cortlandt Manor, NY
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hirly's read of this role
- Seniority
- Mid level
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 26 Sept 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Description
Experienced FCA-Stellantis Service Advisor/Writer
What We Offer
- Long- term Growth Opportunities
- Medical, Dental, and Vision Insurance
- 401k match
- Additional benefits
- Competitive pay
Requirements
Duties:
- Assist customer in ascertaining their automotive needs and advising them of repair options while assisting customer with any questions or concerns through the invoice process.
- Consult with customer on applicable service specials.
- Gather and decode customer information to effectively and accurately relay concerns to technicians.
- Document services declined and advise customer of current and future needs to their vehicle.
- Foster and promote a safe and healthy work environment, maintaining safe work practices at all times.
- Maintain excellent CSI scores through constant communication with customers during and after service visits to satisfy all customer needs.
- Build strong relationships with the customers.
Requirements:
- - Previous experience as a Service Writer preferred or automotive experience.
- - Strong communication and customer service skills
- - Ability to multitask and prioritize tasks in a fast-paced environment
- - Detail-oriented with excellent organizational skills
- - Proficient computer skills for creating work orders and maintaining records
- Valid driver's license and clean driving record
- Willing to submit to pre-employment drug screen and background check
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
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