Service Coordinator (Fixed Term)

Service Coordinator – Bad Iburg, Germany

6-Month Fixed-Term Contract | Flexible Working Available

Are you a customer-focused and service-minded professional with strong organisational and analytical skills?

We’re looking for a proactive Service Coordinator to join our Service team in Bad Iburg, Germany, on a temporary 6-month contract, providing cover while a colleague takes part in an internal project.

This is an excellent opportunity to join an international organisation, work with colleagues across Europe and play an important role in delivering an efficient, high-quality service to our customers.

Flexible working is available, with a requirement to work from the Bad Iburg office for a minimum of two days per week.

What You’ll Be Doing

As Service Coordinator, you’ll work closely with the Service Manager, Field Service team and customers to help ensure the smooth running of daily service operations.

Your responsibilities will include:

Supporting the Service Manager with day-to-day administrative tasks and providing cover when required

Using business systems to create service and work orders, update dispatch boards, process invoicing and complete cost calculations

Coordinating service, maintenance and inspection appointments with customers and Field Service Engineers

Supporting the service team and customers by preparing reports and providing relevant information

Working closely with colleagues across different JBT Marel divisions to ensure effective communication and service delivery

Maintaining accurate service records and ensuring administrative activities are completed efficiently and on time

About You

You’re an organised, flexible and proactive individual who enjoys working in a customer-focused environment. You take pride in getting the details right, are comfortable managing competing priorities and enjoy working collaboratively with colleagues across different teams and countries.

You’ll bring:

A strong customer-service mindset and a practical, hands-on approach

Excellent organisational skills and attention to detail

An analytical mindset, with the ability to prioritise tasks and work towards clear goals

A flexible and collaborative approach, with the confidence to work independently when required

The ability to learn new systems quickly and adapt to changing priorities

Strong communication skills and a positive, team-focused attitude

Experience & Education

Previous experience in a Service Coordinator, Service Administrator or similar customer-facing administrative role

Good working knowledge of Microsoft Office

Experience with Salesforce and Navision (or similar) would be a distinct advantage

Experience using CRM or ERP systems

Fluent in English, both written and spoken

Fluency in German is required, with English strongly preferred

Additional language skills would be an advantage

Willingness and ability to travel a few times per year to meet customers and colleagues

What’s in it for You?

The opportunity to join an established, international and growing organisation

Flexible working arrangements, with a minimum of two days per week in the Bad Iburg office

A varied role working with service teams and customers across Europe

The chance to develop your skills and gain experience within a global business

A collaborative working environment where individual initiative and ideas are valued

The opportunity to contribute to continuous improvement and work alongside an experienced team

Please note: This is a temporary, 6-month fixed-term position based in Bad Iburg, Germany, with flexible working available (minimum three days per week in the office).

Who We Are

JBT Marel is a global provider of technology, equipment and services for the food and beverage processing industries. We help customers around the world improve productivity, efficiency, food quality and sustainability through innovative solutions and dedicated customer support.

With an international presence and a strong focus on innovation and continuous improvement, we offer an environment where collaboration, individuality and talent are valued.

Interested?

Ready to take on a new challenge and make a difference to our Service team?

Apply now and take the next step in your career with JBT Marel. We look forward to hearing from you!

Find out more about us:

JBT Marel website

JBT Marel on LinkedIn

Join JBT Marel — and help shape the future of food processing technology.

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