Service Delivery Specialist

Be the connection who change s live s.

In some roles you do good work . In this one, you multiply it.

As a Service Delivery Specia list at Ka ikaranga , you wi ll bring your sector e xpertise to a leadership role that shapes how our teams support people with disabilities and mental health needs - inside an organisation that's genuinely people-first.

What you will be doing

Leading by example across your own caseload while supporting and developing the team

Overseeing team processes, ensuring they are agile, compliant and fit for purpose

Being the go-to for client complaint s , service delivery issues, process roadblocks and training gaps within the team

Supporting the Manager and representing the team with funders, providers and whānau

Collaborat e with other teams across the organisation to ensure systems flow smoothly and key information is captured and easily accessible

What you will bring

At least th ree years work experience in health / allied health / education and/or disability sector

Leadership and mentoring experience with a natural ability to coach others

Proven experience coordinating support for people with physical, intellectual or sensory needs

Strong communication skills and the ability to connect with a diverse range of people

Passionate about what you do and committed to Kaikaranga values

Working knowledge of Te Tiriti o Waitangi and the ability to coach others in its practical application

What you will get

A supportive and diverse team

Ongoing learning and development, EAP and staff benefits

A workplace that welcomes, supports and thrives on difference

Full time and fle xible work arrangements, with part of the week working from home

At Kaikaranga , we don't just accept difference — we welcome it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community . We are proud to be a diverse, equal opportunity employer. We believe our workforce should reflect the communities we serve, and we warmly welcome applications from people with lived experience of disability and diverse backgrounds.

Why not become the connection?

If you have questions prior to applying, contact Paula on 0272 995 622 or on email at [email protected] .