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Wipro

SERVICE DESK ANALYST L1

India

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
19 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Job description: Job Description Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro s Service Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of…

Original posting on Wipro's site ↗

Listed on hirly, a job board. hirly is not the employer: Wipro is hiring for this role.

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