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Wipro

SERVICE DESK ANALYST L2

Ahmedabad, Gujarat, India

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
12 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Job description: Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used sof…

Original posting on Wipro's site ↗

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