Diebold Nixdorf

Service Desk Representative

Hyderabad, Telangana, India

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hirly's read of this role

Role family: Customer support
Seniority: Mid level
Country: IN
Work mode: On-site / unstated
First seen by hirly: 4 Nov 2026

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the posting

Description Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks. Responsibilities Interfaces with customers and internal departments and helps resolve basic to moderately c…

Original posting on Diebold Nixdorf's site ↗

Listed on hirly, a job board. hirly is not the employer: Diebold Nixdorf is hiring for this role.

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