hirly

Zensar Technologies

Service Desk-Service Desk

Pune, Maharashtra, India

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
6 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description As a Service Desk Associate, you will be the primary point of contact for end-users, offering technical support and resolving a range of IT-related issues. Your role is crucial in maintaining efficient and effective IT operations, ensuring our users receive timely and professional assistance. Responsibilities Act as the SPOC for end-user IT support, ensuring a prompt response to all queries. Log and manage incidents and service requests through our ITSM tool, maintaining accurate re…

Original posting on Zensar Technologies's site ↗

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