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Nahc

Service Desk Specialist

Taipei City, Taiwan

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
TW
Work mode
On-site / unstated
First seen by hirly
12 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

This role provides first-line remote technical support to end users around the world, ensuring timely resolution of IT issues and a high-quality support experience. Working within a regional service delivery team, you will help deliver reliable service desk operations across US and Asia time zones, maintain system uptime, and support business continuity through efficient incident handling, request fulfillment, and knowledge management. You will be a primary point of contact for day-to-day technical inquiries, owning tickets end-to-end and helping drive continuous improvement of support documentation and self-service capabilities across the organization, while supporting overall service desk performance metrics.

Original posting on Nahc's site ↗

Listed on hirly, a job board. hirly is not the employer: Nahc is hiring for this role.

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