Service Engineer/Technician

Company :

Transport Engineering Solutions Pty Ltd Palfinger, a division of Sime Motors Company, has established itself as the world market and technology leader in truck mounted cranes, continually striving to provide customers with unique advantages that reflect in exceptional operational performance and long-term profitability. Both globally and in Australia, Palfinger provides superior technical support, parts availability and after sales service.

We are seeking an experienced Service Engineer/Technician to join our growing Rydalmere team.

Reporting to the Workshop Supervisor, this hands-on technical role is responsible for the diagnosis, servicing, repair and commissioning of Palfinger Cranes, Hookloaders and Tail Lifts. As the primary technical resource for service and repair activities, you will work closely with customers, technicians and the broader service team to ensure equipment is maintained to the highest standards of safety, reliability and performance.

Key Responsibilities

Diagnose faults across hydraulic, electrical and mechanical systems

Perform servicing, repairs, breakdown response and preventative maintenance activities

Provide technical support and guidance to workshop and field service technicians

Conduct inspections and identify repair requirements on customer equipment

Assist with commissioning, testing and handover of new and repaired equipment

Support warranty investigations and technical reporting requirements

Liaise with customers to provide technical advice and job updates

Ensure all maintenance and repair work is completed to Palfinger and OEM standards

Maintain accurate service records, job documentation and inspection reports

Assist with continuous improvement initiatives within the workshop and service operations

Promote and maintain a strong safety culture across all service activities

Support field service activities and customer site work as required

About You

You will be a technically capable service professional with strong diagnostic and problem-solving skills, ideally gained within the heavy vehicle, transport equipment, hydraulic, crane or mobile equipment industries.

To be successful, you will have:

Trade qualification in Mechanical, Diesel Fitting, Auto Electrical, Hydraulic Systems or a related discipline

Experience servicing and repairing heavy vehicle or mobile equipment

Strong hydraulic and electrical fault-finding capabilities

Ability to interpret technical drawings, schematics and service manuals

Excellent troubleshooting and analytical skills

Strong communication and customer service skills

Ability to work independently and manage competing priorities

A commitment to workplace safety and quality outcomes

Current driver's licence

What’s on Offer

Competitive salary package

Access to employee benefits including discounts on groceries, electronics, and more

Annual health and wellbeing reimbursement program

Employee Assistance Program (EAP)

Monday to Friday roster

​ Please note: The successful candidate must be able to pass a compulsory pre-employment medical, drugs and alcohol assessment.