Service Manager, Clark's Menlo Park

Description

About Us

Clark’s Oyster Bar, part of MML Hospitality, is now open in Menlo Park, California. Known for exceptional oysters, martinis, lobster rolls, champagne, and signature dishes, Clark’s brings a refined yet welcoming dining experience inspired by classic East Coast oyster bars with a subtle nod to the 1950s.

Our Menlo Park location features approximately 100 seats, including a private dining room, and is designed with warm oak, terracotta, and leather accents. We aim to be a true neighborhood staple—where outstanding food, drinks, and genuine hospitality come together.

As we continue to build our opening leadership team, we are seeking an experienced Service Manager to help lead front-of-house operations and deliver an exceptional guest experience every day.

The Service Manager plays a key leadership role in overseeing front-of-house service operations , ensuring seamless guest experiences, strong team performance, and adherence to Clark’s service standards. This position works closely with the General Manager and culinary leadership to uphold the culture, hospitality, and operational excellence of the restaurant.

What Clark’s Oyster Bar Offers

Salary Range: $85,000 - $95,000

Bonus potential

Paid Time Off

MML property discounts (Hotel, Restaurant, Retail)

Beverage education reimbursement

Advancement and promotion opportunities

Community service opportunities

Relocation assistance

Medical, dental, vision, disability, life, and pet insurance

Retirement benefits

Parental leave

What You’ll Bring

Passion for Hospitality: A genuine love for service and creating memorable guest experiences

Service Leadership: Proven ability to lead, coach, and inspire front-of-house teams

Operational Excellence: Oversee daily service operations including floor management, guest relations, staffing, and service standards

Communication Skills: Strong verbal and written communication with guests, team members, and senior leadership

Problem-Solving: Ability to remain calm, decisive, and guest-focused in a fast-paced environment

Experience: Minimum of two years of progressive management experience in the California restaurant industry; boutique or upscale dining experience preferred

Language Skills: English required; Spanish fluency preferred

Education: Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred

Schedule & Availability

Full-time

Flexibility to work all shifts, including evenings, weekends, and holidays

Physical Requirements

Ability to stand, walk, and move throughout service for extended periods

Use hands and arms to reach, handle, or feel objects

Occasional lifting of up to 25 pounds

Ability to see clearly at close and far distances and adjust focus

Moderate noise level

Additional Information

Employment is contingent upon successful completion of a comprehensive background check, including verification of employment history, education, and other relevant records.

MML Hospitality is an equal-opportunity employer and is committed to creating an inclusive and respectful workplace.