Service Specialist - IT Infra

Job Description Summary

In our global IT software delivery centers, we are looking System Admins and Cyber Security Engineers.

• The System Admin will work with teams comprised of Software
• Engineers, Quality Engineers, User Interaction Design Engineers, Infrastructure/Platform team, and
• the Product Owners to help lead the technical insight and industry perspective in the creation, delivery, and integration of complex and comprehensive security solutions.

• You will be a security evangelist helping engineers in secure implementation of technology stack in a cloud environment.
• This position will be working on multiple projects as a technical expert or internal consultant. You will work on projects for components of the domain. You will work on multiple technical or functional domains.

Job Description

Roles and Responsibilities

Gather and analyze data and develop architectural requirements at project level.

Participate in the infrastructure architecture governance model.

Support design and deployment of infrastructure solutions meeting standardization, consolidation, security, regulatory compliance and application system qualities, for different businesses.

Serve as technical authority ongoing administration and incident management support of core infrastructure [network, security, and virtualization, patching, monitoring, backups] technologies that underpin Software Solutions Factories;

Responsible for operating and maintaining security tools. Running and analyzing vulnerability and compliance scans to support continuous monitoring reporting and vulnerability management.

Improve the effectiveness and efficiency of IT operations and drive significant operational, risk management, and economic benefits for their organization.

Quality process: Ensure all tasks are carried out with respect to applicable processes and procedures [e.g. ISO9001 and ISO27001] applicable to site[s] and functions within job scope

Intial Ist year travelling will be 70-80% across India. Base location will be noida. After that travelling will 20-30%.

Required Qualifications:

Ability and willingness to travel

Bachelors or Masters degree in Computer Science or equivalent with minimum 1 -3 years of relevant experience.

Proven track record of problem analysis, identification and resolution

Excellent communication skills, commitment, discipline, positive attitude, following management prioritization, accountability and flexibility

Strong understanding of ITIL and change management policies and procedures

Strong IT experience in a technical hands-on position

System administration: Windows and Linux - core competency to install, configure, manage

Network hardware: Cisco enterprise hardware. VLAN, ACL, routing and VPN - install, configure, manage

Windows / Active Directory Services – install, configure, manage

Virtualization: VMware vSphere clusters, experience with HA, DRS, and vStorage backup APIs

Storage: Shared NAS/SAN network storage e.g. HP 3PAR/MSA/EVA, EMC DataDomain

Backup Technologies: Incident response and vulnerability management (NetBackup, BackupExec, Veeam, Networker)

Basic knowledge about anti-virus implementations (McAfee EPO, Bitdefender, Microsoft Forefront, etc.)

Basic knowledge working with IPAMs and password solutions

Basic knowledge about Cyber/Security foundation

Basic Knowledge in design of computing or network or storage to meet business application system qualities

Basic Understands technical and business discussions relative to future architecture direction aligning with business goals.

Basic Understands concepts of setting and driving architecture direction.

Familiar with elements of gathering architecture requirements.

Understands architecture standards concepts to apply to project work.

Personal Attributes:

Applies values, policies, procedures and precedent to make timely, routine decisions of limited, clear choice.

Reacts open-mindedly to new perspectives or ideas. Considers different or unusual solutions when appropriate.

Resolves day-to-day issues related to strategy implementation. Escalates issues that impact the client and/or strategic initiatives.

Additional Information

Relocation Assistance Provided: Yes