Servicenow GRC/IRM Lead

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

We are seeking a Technology Infrastructure Governance, Risk, and Compliance (GRC) professional to support risk, compliance, audit, and control management activities across Technology Infrastructure. This role will partner with technology teams, control owners, auditors, and business stakeholders to strengthen the control environment, support audit readiness, and drive effective risk management practices.

The ideal candidate will have experience in technology risk, controls, compliance, and audit processes. Experience with ServiceNow GRC/IRM or similar platforms is preferred and offers an opportunity to further develop expertise in enterprise GRC and governance technologies.

Key Responsibilities:

Apply the Technology Control Framework to establish and maintain effective governance, risk, and compliance practices across Technology Infrastructure.

Drive implementation and monitoring of technology controls, risk assessments, and compliance activities aligned with organizational policies, regulatory obligations, and industry standards.

Lead governance and oversight activities supporting technology risk management, control testing, issue management, audit readiness, and regulatory compliance.

Partner with infrastructure teams, control owners, auditors, and business stakeholders to ensure consistent execution of controls and compliance requirements.

Evaluate the effectiveness of technology controls and identify opportunities to improve operational resilience, risk management, and compliance maturity.

Coordinate and support internal and external audits, including evidence validation, issue tracking, remediation planning, and management reporting.

Assess audit observations, control deficiencies, compliance gaps, and risk exposures while ensuring corrective actions are implemented and sustained.

Develop and maintain governance artifacts including control documentation, testing procedures, process flows, operational standards, and remediation records.

Translate business, audit, and regulatory requirements into practical governance solutions, process improvements, and technology-enabled workflows.

Monitor key risk indicators, compliance metrics, control performance measures, and remediation activities to provide actionable insights to leadership.

Prepare and present governance, risk, compliance, and audit reporting to senior management and technology leadership.

Support continuous enhancement of ServiceNow GRC/IRM capabilities to improve workflow efficiency, reporting accuracy, transparency, and user adoption.

Collaborate with cross-functional teams to drive consistency, accountability, and governance excellence across technology operations.

Promote a risk-aware culture by providing guidance and support on governance standards, control expectations, and compliance obligations.

Required Key Skills

Strong understanding of Technology Governance, Risk & Compliance (GRC) principles and control frameworks.

Experience managing technology audits, control testing, compliance assessments, and remediation activities.

Working knowledge of Technology Infrastructure domains including Cloud, IAM, Networking, Servers, Databases, and Vulnerability Management.

Experience with ServiceNow GRC/IRM or similar risk and compliance platforms.

Strong stakeholder management, communication, and leadership skills.

Ability to analyze risks, assess control effectiveness, and drive remediation actions.

Experience developing governance metrics, dashboards, and management reporting.

Good understanding of industry standards and frameworks such as ISO 27001, NIST, COBIT, PCI DSS, and SOC 1/SOC 2.

Strong analytical, problem-solving, and decision-making capabilities.

Preferred Skills

Experience working with ServiceNow GRC/IRM, including Risk Management, Policy & Compliance, Audit Management, or Issue Management modules.

Exposure to control automation, workflow design, reporting dashboards, or governance analytics to improve operational efficiency and transparency.

Experience supporting technology transformation, process improvement, or GRC platform enhancement initiatives within a complex enterprise environment.

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process

Full-Time/Part-Time

Full time

Timings

(2:00p-10:30p)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Technology

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.