Services Specialist

Job Description Summary

• Come Join Our Software Integration Team!!
• Our main activity consists in setting up GE Vernova software in different environments for internal and external customers, supporting project activities and providing expertise in tailoring the components based on requirements. We have a hybrid work environment as we work from home, the office and travel to customer sites as needed.

The integration engineer is a key member in all projects, being engaged throughout the full lifecycle (Development, Factory Acceptance Tests, Site Acceptance Tests, Cutover, Support).

Job Description

Role Summary

In this role, you will have end-to-end responsibility on the Software System Integration part of large and complex IT projects associated to the management of electrical grid Transmission, Distribution and Market to meet the schedule, cost and quality commitments.

Key responsibilities:

Software applications installation, configuration, and troubleshooting.

Software solutions customization.

Databases installation and configuration.

Systems implementation and performing the acceptance tests (on site, with the customer)

Integration Testing to identify the issues as solution configuration issue or product defects

Support the Design Team for AEMS/ADMS systems.

Qualifications / Requirements:

Engineer, master’s or bachelor’s degree from an accredited university or college. Experience minimum 0-2 years.

Ideal subjects: Computer Science, IT Networking, Software Integration and Deployment.

Basic knowledge of software systems integration, development, testing and commissioning.

Basic technical knowledge is expected in the following domains, ordered by priority:

Windows Server 2016/2019/2022 and/or RHEL 7/8 configuration and administration

Basic Knowledge of Software configuration and deployment management

Scripting development with any of the following: PowerShell/Perl/Python/batch/bash

Relational databases: SQLServer/Oracle

Troubleshooting skills

Fluent in English

Ability and willingness to travel

Desired Characteristics

Technically good performer who can integrate and test complex software systems to completion with a minimal supervision

Excellent communication skills (verbal and written)

Rigorous, methodical, well organized and self-disciplined

Take initiatives, good trouble-shooter and autonomous

Adaptability, reactivity and Availability

Ability to analyze complex topics and make a verbal/written synthesis

Ability and willingness to travel

Network & Lin ks

Internal: Operations, Product Development, Tendering, and Maintenance & Support

External: Customers, Partners

Performance Measurement

On Time Delivery

Costs deviation + Committed budget (effort) deviation

Software Delivery Processes Compliance

Customer Satisfaction

In collaboration with Methods & Tools

Drive excellence in execution through continuous improvement and change management to implement competitiveness improvement initiatives (costs base reduction, lead time reduction, DevOps framework, productivity improvement, quality improvement…)

Monitor the efforts performance measurement indicators

In collaboration with Maintenance & Support

Ensure a smooth transfer to maintenance of ending projects through coordinated knowledge transfer.

Can be solicited to provide some back-end support to maintenance team as part of the maintenance contract

Customer Management

Comply and contribute to elaboration of relevant Quality Procedures, work instructions and Processes in Quality Management System

Report or resolve any process non-conformances in a timely manner

Health and Safety

Sets the example by demonstrating the proper acts and actively observes work conditions.

Routinely observes routines and behaviors of others and provides immediate feedback regarding unsafe behavior and celebrates achievements or safe behaviors.

Actively and routinely promotes the identification of hazards and near misses.

Additional Information

Relocation Assistance Provided: Yes