Sheriff's Support Specialist II - Sheriff's Office

Job Summary

The Clark County Sheriff’s Office is recruiting for Sheriff’s Support Specialist positions.

Sheriff’s Support Specialist II's perform a variety of duties to facilitate the criminal justice process, including entering critical information in state & national crime databases, interpreting court orders, disseminating information, and managing records. These positions process and maintain a variety of confidential physical and digital records by examining, verifying, coding, analyzing, and routing. These positions are also responsible for complex support functions which require in-depth expertise and the use of various computer applications.

The Sheriff’s Office welcomes people of color and members of the LGBTQ+ communities to enhance its work force and to better reflect the diversity of the community.

Check out the Sheriff's Office recruitment website here: www.goccso.com

These are full-time, regular, non-exempt, union-represented (Sheriff’s Office Support Guild) positions. Since the Sheriff's Office is a 24 hour/7 day a week operation, these positions will work day, swing, and graveyard shifts that support law enforcement. Assignments and scheduling are based on a seniority bidding process.

Hybrid remote schedule possible after a certain level of training is achieved.

Support Specialists in the Sheriff’s Office are governed by State Civil Service laws, which require specific recruitment and testing procedures. This recruitment will be used to create one-year eligibility lists to fill current and future positions within the Sheriff’s Office.

Please see the Civil Service Process website for additional insight into Sheriff's Office qualifications. (https://www.clark.wa.gov/human-resources/civil-service-process)

Qualifications

Any combination of education, training and experience that would demonstrate the ability to perform the work will be considered.

Ideal Experience and Qualifications include the following:

High school diploma or GED required

Two years of clerical or administrative support experience

Successful completion of post-secondary education or training in office principles and practices can be substituted for the two years of experience (45 credit hours for each year)

Proficiency with MS Word, Outlook and Excel, plus significant exposure to other applications including spreadsheet and database management systems

United States' Citizen or Lawful Permanent Resident at the time of appointment

Excellent customer service skills

Outstanding organizational and multi-tasking skills

Experience involving significant interactions with the public, law and justice agencies, and other local government preferred

In some positions, the incumbent may be required to possess or be able to obtain a valid driver’s license

Knowledge of:

Situational problem-solving based on guidelines, processes, and procedures

Legal terminology and definitions

Information data entry and quality control

Pertinent federal, state, and local laws which pertain to the Public Records Act, possession of firearms, records retention, and various types of court orders

Basic personal computers and software

Functions and terminology used by the law and justice system

Cashiering and some basic bookkeeping

Ability to:

Work varying shifts in a 24-hour operation including day, swing, and graveyard shifts

Read, interpret, apply, explain, and adhere to rules, regulations, policies, and procedures

Analyze and interpret requests for records

Apply substantial attention to details

Obtain a Central Computerized Enforcement Service System (ACCESS) Level II Certification within 6 months of employment

Speak and Write English effectively

Operate a personal computer and appropriate software

Work in a manner consistent with the Clark County Sheriff’s Office principles

Work and act as a team player in all interactions with other agency and county employees

Always provide a high level of customer service

Project and maintain a positive image with those contacted in the course of work

Develop and maintain collaborative and respectful working relationships with team members and others

Consistently provide quality service

Maintain regular and dependable attendance

Maintain confidentiality

Collaboratively transition in-progress work to the next shift

Clark County Washington is a growing and diverse community. The Sheriff's Office values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic and socio-economic backgrounds are highly encouraged.

Selection Process

Application Review : Incomplete applications will not pass the review; attaching a resume or referring to a resume does not substitute for a completed application. Candidates will be evaluated based on the content of their applications and those deemed most qualified will be invited to participate in the remainder of the selection process.

Skills Testing : (Pass/Fail based on an average score of 65%) - A combination of computer skills testing and a general knowledge exam may be required. Minimum passing score of 65% is required. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

Oral Board Interview (Weighted 100%) - Questions will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Minimum passing score of 70% is required. The oral board will consist of a three-member interview panel who will ask the same position-related, pre-established written questions of all candidates. Panelist evaluations are averaged to determine candidate interview scores.

Eligibility List : All candidates who successfully pass the oral board interview will be placed onto the Clark County Civil Service eligibility list for the Sheriff’s Office Specialist II position. The Civil Service Commission will review and certify the list to be in effect for one year from the date of list certification.

Background Investigation * : Involves a comprehensive investigation based on information provided by finalist’s personal history statements (from high school years forward).

Selection Interview aka Rule of Five : Periodically the top five candidates from the eligibility list will be invited to participate in the Sheriff’s selection interview. (Note: All offers of employment are contingent on successfully passing a drug test and a polygraph exam).

Post Offer Process : Selected candidates will be given a polygraph exam, and be drug tested.

*The Background Standards for public safety positions in the Clark County Sheriff’s Office (CCSO) reflect the very high standards demanded of candidates for public safety job classifications and safety sensitive positions within county service. They are designed to identify the kinds of behaviors which are required of public safety officers serving the citizens of Clark County.

Each candidate's past choices, judgments, and behaviors will be compared to these demanding standards. Candidates who fall short of demonstrating consistently sound decision making, maturity, and responsible past behaviors in each of these areas will not be further considered for employment in these critical positions. Each Standard represents an area that is essential for success in public safety employment.

CCSO identifies and selects only those individuals with the highest chance of success in their training and in continuing employment in these critical positions. Candidates are asked to critically assess their own background in light of these Standards before beginning the examination process.

Veteran’s Preference*

In accordance with the Revised Code of Washington (RCW 41.04.010), employment preference is given to veterans as