Shift Lead (SL) - Oxford

Raindrop Car Wash is dedicated to delivering a consistently excellent car washing experience. We pride ourselves on creating a friendly atmosphere, maintaining a clean and welcoming facility, and providing a high-quality wash every time. Our team plays a vital role in making each customer visit smooth, efficient, and enjoyable.

• Position Summary
• The Shift Lead acts as an extension of site management, supporting daily operations and helping ensure the team performs at a high level. This role is hands-on and fast-paced, requiring strong leadership, attention to detail, and the ability to keep the wash tunnel running efficiently during assigned shifts. While not responsible for full-site leadership, the Shift Lead is expected to uphold company standards, coach team members in real time, and assist with basic troubleshooting.

Key Responsibilities

Drive membership sales while operating in the kiosk lane, especially during peak hours

Serve as acting supervisor when upper management is not present

Ensure proper staffing coverage and positioning of customer service associates

Provide immediate coaching, feedback, and redirection as needed

Keep prep, lot, and kiosk operations organized, active, and on schedule

Monitor tunnel performance and assist with maintaining uptime

Identify, document, and resolve basic equipment or chemical delivery issues

Maintain a clean, safe, and welcoming site environment

Qualifications

Strong verbal communication and leadership skills

Ability to multitask and lead by example in a high-volume environment

Reliable attendance with flexible scheduling availability

Working knowledge of car wash equipment and operational flow

Quick problem-solving skills and situational awareness

Calm, confident approach under pressure

Team-oriented mindset with a willingness to support both coworkers and customers

Strong attention to detail and pride in maintaining site standards

Ability to stand and move for extended periods and lift 35+ pounds as needed

Working Conditions

Outdoor work in varying weather conditions

Frequent movement across different areas of the site

Regular exposure to water, cleaning chemicals, and motorized equipment

Availability to work evenings, weekends, and fill scheduling gaps as needed

• Why Join Raindrop Car Wash?
• Be part of a team that values quality, teamwork, and exceptional customer service. As a Shift Lead, you’ll have the opportunity to develop leadership skills, make a direct impact on operations, and help create a standout experience for every customer.

• Apply Today
• If you’re ready to step into a leadership role in a dynamic, customer-focused environment, we’d love to hear from you.