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Comfortsuitespi

Shift Manager

Nassau

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hirly's read of this role

Seniority
Lead / management
Country
BS
Work mode
On-site / unstated
First seen by hirly
14 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Job Overview:

The Shift Manager is responsible for the day-to-day operations of the hotel during their assigned shift. They are responsible for managing staff, ensuring guest satisfaction, and maintaining the smooth and efficient functioning of the hotel.

Key Responsibilities:

Welcome all visitors to the hotel in a warm and friendly manner, ensuring that all guests receive prompt service

Obtain feedback from guests and discuss ways for improvement

Complete inspections/property walks with hotel security of all facilities ensuring there are no deficiencies, and if so, report to the necessary department leaders.

Manage, direct and ensure high guest satisfaction in the delivery of all services.

Maintain a clean, comfortable, and safe environment for guests and staff

Manage hotel operations, including check-in and check-out procedures, room assignments, and billing

Respond to emergencies and take appropriate action

Adhere to hotel policies, procedures, and safety regulations

Completion of end of shift reports detailing all action items for the following day and highlighting all guests' interactions and concerns

Skills & Qualifications:

Bachelor's degree in hospitality management or a related field

Experience with hotel systems and software preferred

Minimum of 3 years' experience in hotel industry

Minimum of 3 years in a leadership role

Strong leadership and decision-making abilities

Excellent communication, interpersonal and problem-solving skills

Knowledge of Health and Safety standards within the hotel.

Additional Skills:

Must be self-motivated and energetic.

Maintain routine records and prepare reports.

Must be organized and possess good work habits, giving attention to details.

A proven record of team leadership skills with ability to schedule, coach, train and support team members, ensuring they perform in accordance with established hotel standards.

Attention to detail and the ability to follow and present instructions thoroughly.

Ability to work effectively with all departments.

Working knowledge of Excel and Microsoft Word.

Original posting on Comfortsuitespi's site ↗

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