Digitainsoftware

Shift Manager

Yerevan

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hirly's read of this role

Seniority: Lead / management
Country: AM
Work mode: On-site / unstated
First seen by hirly: 9 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Imagine Live is looking for a Shift Manager who will be responsible for ensuring the quality and continuity of live broadcasts, addressing issues that may arise during live sessions and guaranteeing compliance with internal procedures and regulatory standards in the studios.

Shifts

08:00-16:00

16:00-00:00

00:00-08:00

After these 3 working days, employees have 2 days off and return to work with the same shifts.

Responsibilities

Take responsibility for the safety and smooth operation of the floor and gaming halls

Regularly monitor the game halls to ensure all equipment is functioning properly

Ensure smooth operation during the shift

Monitor the performance of Pit Bosses and Floor Supervisors throughout the shift

Establish performance metrics for team members, Pit Bosses and Floor Supervisors and work with them to ensure all the standards are met

Present proposals to management to revise goals and standards

Participate in the development of internal documents (manuals, procedures, regulations, etc.)

Recommend development plans for team members to the management

Arrange one-on-one meetings with team members, Floor supervisors and Pit Bosses to provide feedback on the established KPIs

Report any violations or issues arising 24/7 to their immediate supervisor, Studio Operations Manager and the CEO of Imagine Live

Communicate with partners regarding general notifications, game cancellations and other topics

Qualifications

2+ years of relevant experience in a similar field

Strong written and verbal communication skills

Analytical thinking and problem-solving skills

Previous land-based and/or online supervisory casino experience

Fluency in Armenian and English

Organizational and reporting skills

Original posting on Digitainsoftware's site ↗

Listed on hirly, a job board. hirly is not the employer: Digitainsoftware is hiring for this role.

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