Shipping Manager

Job Description Summary:

The Manager, Shipping & Packing is responsible for overseeing all shipping and packing operations to ensure accurate, timely, safe, and cost-effective outbound distribution. This role leads supervisors and teams, ensures compliance with transportation and safety regulations, manages documentation and freight costs, and drives continuous improvement to support operational and customer requirements.

Job Description:

Key Responsibilities

Shipping & Packing Operations

Manage daily shipping and packing activities to meet production schedules, customer commitments, and service level expectations

Ensure all products are packed, labeled, and shipped accurately in accordance with company standards and carrier requirements

Coordinate outbound shipments with carriers, freight forwarders, and internal stakeholders

Monitor labor, equipment, and dock utilization to maximize efficiency

Compliance & Documentation

Ensure Bills of Lading (BOLs), packing lists, shipping labels, and related documents are accurate , complete, and timely

Ensure compliance with DOT, OSHA, FMCSA, and company safety and shipping policies, including hazardous materials when applicable

Maintain shipping records for audits, claims, and record retention requirements

Investigate and resolve shipment discrepancies, damages, shortages, and carrier issues

Financial & Cost Management

Manage shipping and packing budgets, including labor, freight, and supplies

Analyze freight spend , carrier performance, and damage claims to identify cost reduction opportunities

Support carrier negotiations and contract compliance in coordination with Procurement and Finance

Ensure accurate freight billing, accruals, and cost allocation

People Leadership & Development

Lead, coach, and develop supervisors and shipping/packing staff

Support hiring, onboarding, training, performance management, and corrective actions in partnership with HR

Promote a culture of safety, accountability, and continuous improvement

Develop staffing plans and succession coverage

Safety & Continuous Improvement

Enforce safe work practices, proper use of PPE, and adherence to safety procedures

Track and report KPIs such as on time delivery, error rates, damages, and productivity

Lead or support continuous improvement initiatives to improve efficiency, accuracy, and safety

Support implementation and optimization of WMS, TMS, ERP, and eBOL systems

Cross Functional Collaboration

Partner with Manufacturing, Warehouse, Inventory Control, Quality, Customer Service, and Finance teams

Act as escalation point for critical shipping issues and customer service interruptions

Provide regular reporting and operational insights to leadership

Required Qualifications

Bachelor’s degree in Logistics, Supply Chain, Business, Operations, or related field (or equivalent experience)

5–8 years of experience in shipping, packing, or logistics operations

3+ years of people management experience

Strong knowledge of shipping documentation, including Bills of Lading

Experience with freight carriers, dock operations, and warehouse/shipping systems

Skills & Competencies

Strong leadership and team development skills

High attention to detail and documentation accuracy

Financial and analytical acumen

Effective communication and problem-solving skills

Proficiency with ERP, WMS/TMS, and reporting tools

Ability to manage competing priorities in a fast-paced environment

Physical & Work Environment

Warehouse and shipping dock environment

Combination of office and floor presence

Extended hours, weekends, or holidays may be required during peak periods

Qualification(s):

Education(s):

High School

Work Experience:

Experience Range III: 4 - 8 years of relevant experience or industry exposure in a related field

Skill(s):

Logistics, Shipping, Supply Chain

Language(s):

English

Certification(s):

Not Applicable

The anticipated compensation range is

69,000.00 - 137,000.00 USD Annual Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.