Showroom Manager

About us : We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Showroom Manager – Newtownabbey Usedirect/Premium

Hours: 44 hours per week, rota basis

Salary: £30,000 – £35,000 DOE plus bonus opportunity

Contract Type: Permanent, Full‑time

A rare opportunity has arrived to be part of something genuinely exciting. Charles Hurst is expanding its successful Usedirect operation — and we’re looking for a Showroom Manager who’s ready to help drive performance, elevate customer experience, and shape the next chapter of our Newtownabbey site.

About the Role

This is more than a traditional showroom management position. You’ll be at the heart of a growing retail operation, helping to refine processes, support the sales team, and set the standard for what Usedirect represents within Charles Hurst.

You’ll lead on:

Maximising finance and insurance performance across the Usedirect Dundonald operation

Supporting the sales team with coaching, development, and deal‑structuring

Ensuring full FCA compliance and a best‑in‑class customer experience

Working closely with management to strengthen the site’s commercial footprint

Bringing energy, ideas, and leadership to a high‑performing team

Who are Usedirect?

Usedirect is Charles Hurst’s dedicated used‑car retail brand, offering customers exceptional choice, value, and peace of mind. With a wide range of quality‑approved vehicles, transparent pricing, and a customer‑first approach, Usedirect has become one of the most trusted names in used‑car retailing across Northern Ireland.

Our Newtownabbey site continues to grow rapidly, and we’re committed to delivering a modern, enjoyable, and confidence‑inspiring buying experience for every customer who walks through the door.

Core Benefits:

Competitive salaries with structured pay scales and progression as you grow within the business

Generous annual leave that increases with your length of service

Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave

Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

Eyecare vouchers to help cover vision care needs

Smart Health – 24/7 access to GP services to support your mental and physical wellbeing

Dental insurance for everyday dental care and unexpected treatments

Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app

Free will writing services to help plan for the future

Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

Discounted gym memberships to support an active lifestyle

Travel insurance to help you explore with confidence

Access to home and technology vouchers

bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.