Showroom Sales

At Phillip Jeffries, we believe the most beautiful spaces begin with meaningful connections. Since our start in a family garage in 1976, we have grown into a global luxury wallcovering brand trusted by the world’s top designers and architects. Today, our curated collections and dedication to exceptional service set the standard in the industry. That kind of reputation is built by passionate people who know how to sell not just a product, but a story.

As our new Showroom Sales person in our New York Showroom, you’ll be the first point of connection between Phillip Jeffries and our clients — welcoming designers, sparking inspiration, and delivering a personalized, high-touch experience from the moment they walk through the door.

We’re looking for someone who thrives in a client-facing environment, understands the rhythm of the design industry, and knows how to balance impeccable service with a strong sales instinct. You’ll report directly to the Showroom Manager and play a key role in creating a space where creativity, service, and luxury meet.

From curating client presentations to supporting showroom events, your day-to-day will be full of meaningful connections — here’s what you’ll be doing:

Showroom Sales:

Convert showroom visits, calls, and new accounts into sales opportunities

Drive higher order values through effective up-selling

Boost showroom traffic through outreach and scheduled presentations

Deliver exceptional customer experiences

Encourage repeat business by following proven processes

Selling:

Represent the Phillip Jeffries brand in the showroom

Compile project shops and manage sample follow-ups

Track and manage your sales pipeline

Drive sales with new and existing clients while servicing assigned accounts

Identify and act on cross-selling opportunities

Follow established follow-up processes

Track KPIs and goals using our CRM platform

Send thank-you notes and mailers to nurture relationships

Build trust and develop long-term client connections

Complete stock checks and manage sample/mailer orders

Proactively update clients on ETAs and product status

Provide timely, professional responses via phone and email

Act as a knowledgeable, go-to resource for wallcovering solutions

Own open order reporting, including CFA approvals and re-selections

Business Development:

Build and strengthen client relationships

Introduce new accounts to showroom products and services

Follow established SDR and inside sales processes

Manage follow-up steps within the sales pipeline

Understand and anticipate client needs

Stay current on industry trends and insights

Attend local industry events to network and grow visibility

Identify and pursue new sales opportunities

Convert prospects into loyal, repeat clients through strategic planning

Prospecting and Lead Generation:

Manage the new account setup process

Profile strategic accounts and identify key decision-makers

Engage prospects through outbound calls and sampling outreach

Educate and develop new leads, with potential hand-off to outside sales

Generate qualified leads for the outside sales team

Cultivate new clients unfamiliar with the Phillip Jeffries brand

What You Bring to the Table:

Local Insight: You're based in the New York area and have your finger on the pulse of the local design community.

Design or Retail Experience: You bring at minimum 1 year of experience in luxury sales, interior design, or a client-facing role in a showroom or retail setting.

In-Showroom Presence: You're available to work on-site 5 days a week, providing consistent, high-touch support to every client who walks through the door.

Client-Focused Mindset: You love connecting with people and delivering elevated, personalized service that keeps clients coming back.

Visual Thinker: You understand the design process and have an eye for aesthetics—making it easy for you to help clients bring their vision to life.

Tech-Savvy: You’re confident using Microsoft 365, and CRM tools are second nature to you.

Detail-Oriented: You catch the little things that others miss and take pride in your organizational skills and accuracy.

Strong Communicator: You’re clear, confident, and professional—whether you're greeting a client, crafting an email, or supporting your team.

Team Player: You thrive in a collaborative environment and love being part of a close-knit, high-performing team.

Positive Energy: You bring a warm, enthusiastic attitude to the showroom every day—because great energy creates great experiences.

Adaptable & Reliable: You’re proactive, dependable, and ready to pivot when needed in a fast-paced, ever-evolving environment.

Education: A Bachelor’s degree in Sales, Marketing, Design, Art, or a related field is a plus—but your passion and experience speak volumes.

Why Phillip Jeffries?

As a purpose-driven organization, we truly believe that where you work matters. We are committed to creating an organization with a higher purpose, a place where our talented team can truly flourish. Phillip Jeffries believes in creating an environment with opportunities to grow personally and financially, offering volunteer opportunities that support our community and environment as well as extending a rich benefits package to care for our most valuable assets, our team.

Compensation Benefits:

Current base salary ranges from $75,000 - 82,000 (annually), based on interiors industry experience

Generous Commission program based on assigned account list

Pooled Team commission

Company bonus program

Annual Cost of Living Increase

Retirement Plan - company automatically contributes approximately 10% of your annual compensation

Health Benefits:

Medical Coverage – low cost to the employee

Spouse/ Domestic Partner/ Civil Union Partner Coverage

Family Coverage

Health Reimbursement Account (HRA)

Prescription Plan

Dental and vision coverage

Tax advantages through Flexible Spending Accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars

Other PJ Perks & Benefits:

16 Paid days off per calendar year

10 Paid holidays

Detailed onboarding plans that outline 30/60/90 goals and trainings.

Earn Paid time off for community service - Up to 3 days per year

Employee Discount on PJ Wallcoverings

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.