Site Reliability Engineer - AI Platform

Verisign helps enable the security, stability, and resiliency of the internet. We are a trusted provider of internet infrastructure services for the networked world and deliver unmatched performance in domain name system (DNS) services.

We are a mission focused, values driven company where each individual can contribute to building a stronger, more secure internet. We offer a dynamic and flexible work environment with competitive benefits and the ability to grow your career.

Verisign has an exciting opportunity on a new engineering team responsible for establishing and operating the company's on-premises Artificial Intelligence and Large Language Model platform. We are looking for a Site Reliability Engineer to help operate the Kubernetes-based infrastructure and automation that enable secure, reliable AI tooling for engineers. This is a hands-on platform operations role focused on dependable execution, automation, and continuous improvement.

Responsibilities

Deploy, configure, and support Kubernetes-based platform infrastructure in development, QA, and production environments.

Perform routine platform maintenance and operational troubleshooting, following established change-management and security practices.

Support user onboarding, access provisioning, and access lifecycle activities for AI platform services.

Develop and maintain operational runbooks, configuration documentation, and deployment procedures.

Support CI/CD workflows and platform integrations used to deploy and operate AI-enabled engineering services.

Build and maintain infrastructure automation and configuration-management solutions using Ansible.

Assist with monitoring, alert response, problem isolation, and resolution in collaboration with infrastructure, security, and engineering teams.

Document operational work clearly and communicate progress, risks, and issues to the team.

Required Qualifications

Bachelor's degree in computer science, information systems, or a related technical field and at least

2+ years of related experience

Experience administering Linux systems and troubleshooting production infrastructure.

Working knowledge of Kubernetes, containers, and infrastructure automation; experience with Ansible is required.

Familiarity with source control, CI/CD concepts, and operational documentation practices.

Foundational understanding of networking, access controls, and secure systems operations.

Strong written and verbal communication skills and the ability to work effectively in a collaborative engineering environment.

Desired Skills and Experience

Experience with Red Hat Enterprise Linux, Jenkins, GitHub, Jira, or Confluence.

Scripting experience with Python, Bash, or a similar language.

Experience with monitoring and observability tools, incident response, or IT service-management platforms.

Experience supporting cloud-native applications or platform services in a security- and reliability-focused environment.

This position is based in our Reston, VA office and offers a hybrid work schedule.

The pay range is $89,900 - $121,700.

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

Verisign is an equal opportunity employer. That means we recruit, hire, compensate, train, promote, transfer, and administer all terms and conditions of employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, age, protected veteran status, disability, or other protected categories under applicable law.

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