Keppel

SME Support

Johor

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hirly's read of this role

Seniority: Mid level
Country: MY
Work mode: On-site / unstated
First seen by hirly: 27 Sept 2026

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the posting

JOB DESCRIPTION

Customer Service
Maintain a positive and professional working relationship with internal and external clients.
Respond to customer service requests in a timely manner.
Respond to emergency calls

Maintain Data Center Systems
Assist the Operation Lead in the daily management of the DC Operations and Periodic Preventive Maintenance Management ensuring 100% uptime of the DC critical M&E systems
Plan, coordinate Master Maintenance plan from Elect, Mech. Work with Site Lead to inform affected clients and to make changes if requested by clients
Work with all DC vendors/term contractors/equipment OEM on the scheduled maintenance to ensure that all planned maintenance is carried out
Ensure all subcontractors are inducted and permitted to work within the Critical Environment domain. Review contractor method statements, risk assessments, and MSDS to ensure compliance with site health & safety and operating procedures
Supervise planned maintenance work conducted by contractors/OEMs ensuring all work conducted are as per submitted PTW, MOS and checklist approved, ensuring the quality of work conducted
Adherence to all quality, health & safety, and environmental policies within the CE domain.
Comply to site required policies, guidelines and practices

JOB REQUIREMENTS

Qualified candidates will possess the following:
Diploma in Electrical or Mechanical Engineering, Facilities Management, or equivalent field of study required
Experience of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU/PMM units, Chillers, Air handling units, Chilled water plant, CRAC units, Fire Alarm systems, and Fire Suppression systems
Advanced knowledge of Microsoft Office Suite - Word, Excel, Outlook and Visio required; working knowledge of SharePoint preferred
Proficiency in both written and spoken English
3 to 5 or more years of experience in a data center or other Critical Environment required (preference is given to data center, hospital, pharmaceutical production or power plant experience)
Working knowledge of mechanical, electrical, life safety monitoring and control systems typically used in critical environments
Proficient knowledge of HVAC and/or Electrical Systems. Shall be proficient in both Electrical and Mechanical