Snowsports Kids Centre Assistants

Snowsports Kids Centre Assistants

We are seeking enthusiastic, responsible, and personable individuals with a passion for snowsports, strong customer service skills, and experience in childcare. Successful candidates will demonstrate a strong work ethic, professional presentation, and the ability to thrive under pressure. As the frontline of our Kids & Teen Program, this role involves managing key aspects of operations, including sign-in and sign-out processes, meal supervision, setup and pack-down of learning areas, and ensuring the safety and engagement of children in the program.

Key Responsibilities

Program Operations : Support the daily operations of the Kids & Teen Program, including setup and pack-down of indoor and outdoor learning areas, such as the Evergreen Magic Carpet.

Guest Check-In/Out : Manage sign-in and sign-out processes, ensuring accurate collection of dietary and medical information and providing parents with daily schedules, meal times, and activity details.

Child Supervision : Oversee children in the program, including those temporarily unable to participate due to illness, injury, or fatigue, ensuring their safety and engagement.

Meal Coordination : Organize and serve lunches, which may occur on-hill or at resort restaurants, coordinating orders, group allocations, and schedules with the Program Supervisor.

Outdoor Support : Assist groups in outdoor learning areas, adapting to varying weather conditions.

Facility Maintenance : Clean and maintain indoor spaces, such as the EISS Kids Centre, to ensure a welcoming environment.

Administrative Support : Assist Supervisors and Team Leaders with administrative and operational tasks as needed.

Guest Interaction : Provide friendly, approachable, and professional service to guests, addressing inquiries about the program or their children.

Who We’re Looking For

To excel in this role, you should be:

Compassionate, empathetic, and passionate about working with children

A strong communicator with excellent interpersonal skills

Detail-oriented and capable of multitasking in a dynamic environment

Physically fit to work indoors and outdoors, including in harsh winter conditions

Preferred Qualifications :

Experience in the snowsports industry

Background in childcare or education

Ability to speak a second language (in addition to English)

We welcome applicants who may not meet all preferred qualifications but bring other valuable skills or experiences that would strengthen our team. If you’re passionate about snowsports and working with kids, we encourage you to apply!

Additional Information

Location : Hakuba, Japan.

Seasonal Role : This position is seasonal, aligned with the winter snowsports season.

Why Join Us? : Be part of a dynamic team, share your love for snowsports, and create unforgettable experiences for young guests in a world-class resort.

Ready to make a difference in our Kids & Teen Program? Apply today!