Social Media Manager

Position Type : Full-time

Location: Philippines (Remote)

Schedule: EST

About the Company

Our client is a growth-focused marketing partner that helps DTC and B2B brands scale through data-driven marketing, performance advertising, retention, e-commerce, and profitability-focused strategies. Their services include paid media across Google and Meta, email and SMS marketing, business intelligence, e-commerce development, and fractional CMO leadership. They work closely with growing brands to improve revenue, customer acquisition, ROAS, and overall profitability.

About the Role

As a Social Media Manager, you'll own organic social for a portfolio of 4–5 eCommerce

and DTC client brands. You'll plan, create, and optimize content and campaigns across platforms to grow

brand awareness, build engaged communities, and drive measurable business results. Your work directly

shapes how our clients are seen, heard, and celebrated online.

Responsibilities

Manage organic social for 4–5 client brands at a time, each with its own voice, goals, and content calendar

Build and execute platform-specific strategies for Instagram, TikTok, Facebook, LinkedIn, and emerging channels

Create and coordinate content (Reels, TikToks, carousels, memes, long-form posts), producing it yourself and briefing our Creative team where needed

Track and report on engagement, reach, saves, shares, CTR, and conversions, and use the data to optimize each month

Lead community management, including comments, DMs, and turning negative feedback into brand-loyalty moments

Spot trends early and bring timely ideas to the creative and strategy teams

Partner with our paid media team so organic and paid efforts support each other

Manage calendars, deadlines, and approvals across clients in our project management tools

Present results and recommendations to clients on regular check-ins

Competencies and Qualifications

Must-Have

3+ years managing social media for brands, with at least 2 years in eCommerce or DTC

Experience handling multiple brands at once; agency experience strongly preferred

A portfolio showing accounts you've grown, with before-and-after metrics (followers, engagement, reach, or revenue)

Hands-on short-form video skills: you can script, direct, and edit Reels and TikToks

Full availability during US Eastern Time (EST) business hours

Excellent written English and the ability to adapt tone across very different brands

Reliable internet and a quiet workspace for client calls

What Makes You a Great Fit

You're a storyteller who adapts voice and format to each platform and audience

You're data-driven and tie your work to ROI, not vanity metrics

You stay current on formats, memes, and algorithm changes

You're highly organized and can juggle several clients and deadlines without dropping details

You communicate clearly and give and take feedback well across teams

You're empathetic and customer-centric, and you handle tricky comments or crises calmly

Tools You’ll Use:

Meta Business Suite, TikTok Creative Center, Canva, CapCut, a social scheduling and analytics platform,

ClickUp, Slack, and Google Workspace. Experience with the specific scheduling tool isn't required if

you've used a similar one.

What We Offer

100% Remote Work – Work from anywhere in the Philippines.

Career Growth Opportunities – Gain hands-on experience, and continuous learning.

Collaborative & Innovative Team – Work alongside skilled professionals who value excellence.

Application Process

We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible. The interview process includes a Recruiter Interview, Client Interview, and Assessment. As part of the process, candidates complete a hands-on task during the technical interview. Throughout each stage, we keep you informed and provide feedback as quickly as possible, ensuring you feel valued and supported throughout your journey with us.