Social Worker II (Full-Time)

CITY OF MARQUETTE

Job Description

POSITION TITLE: Social Worker II

REPORTS TO: Senior Services Manager

EFFECTIVE DATE: October 2, 2023

JOB CLASS CODE: Non-Exempt / City Hall Bargaining Unit

POSITION SUMMARY

Manage caseloads of senior citizens with a variety of complex needs. Provide services to meet their social, emotional, financial, and physical needs. Promote and refer to proper community resources as needed.

Work assignments are made by the Social Work Coordinator, who is consulted on unusual work problems. Routine duties are carried out independently according to established practices and procedures and are periodically checked in process or through conferences and reports.

ESSENTIAL DUTIES

An employee in this position may be called upon to do any or all of the following:

Respond to inquiries regarding program services and eligibility for assistance. Provide literature, applications, and follow-up on these requests.

If the need arises, facilitate support groups and meetings of community agencies.

Provide staff support for Senior Services Center functions.

Assess client’s ADLs/IADLs and emotional wellbeing. Maintain cultural sensitivity to the population being served to determine case management needs.

Provide Medicare/Medicaid Assistance Program services by obtaining and maintaining certification.

Advocate with other community agencies and institutions on behalf of clients.

Maintain case records including completion of appropriate forms, progress notes and required monthly programmatic reports. File reports in a timely manner to meet required deadlines.

Review cases periodically with Manager and Social Work Coordinator.

Assist in training Social Worker I as needed.

NON-ESSENTIAL DUTIES

Performs other related functions as assigned.

MATERIALS AND EQUIPMENT USED

Standard office equipment including computers, telephones, and printers/copiers.

MINIMUM QUALIFICATIONS REQUIRED

Bachelor’s degree in social work and a current State of Michigan LBSW.

Comprehensive knowledge of other agencies, programs and services as provided by both public and private sector community agencies.

Willingness and ability to become a certified Medicare/Medicaid Assistance Program Counselor.

Proven ability to maintain high client caseloads with multi-disciplinary needs.

Knowledge of and adherence to the principles and practices of social work for the aging population. One or more years of experience preferred but not required.

Professionally skilled in personal presentation, verbal, and written communication.

Knowledge of services within the community served as well as nationally available resources and the ability to research situation-specific resources.

Ability to coordinate and work with governmental, private, civic, religious, business and/or other groups to arrange and coordinate plans.

Skill in assessing and evaluating client needs to develop effective service plans.

Skill in compiling data, maintaining records, and preparing reports.

Highly computer literate and detail-oriented with meticulous organizational skills.

Ability to maintain effective interpersonal relationships with clients, supervisors, co-workers, and other agencies.

Ability to maintain professional boundaries and confidentiality with clients, co-workers, and other agencies.

License to operate a motor vehicle in the State of Michigan and use of a personal vehicle.

PHYSICAL DEMANDS

Lifting 20 lbs with frequent lifting and/or carrying of objects weighing up to 10 lbs.

Frequent sitting, standing, walking, and driving.

Must be capable of using hand(s)/feet for repetitive single grasping, fine manipulation, pushing, pulling, and operating controls.

Frequent climbing and reaching.

Occasional bending, twisting, squatting, and grappling.

Ability to communicate orally in a clear manner.

Ability to distinguish sounds at various frequencies and volumes.

Ability to distinguish people or objects at varied distances under a variety of light conditions.

Ability to withstand temperature changes and various noise levels in the work environment.

This job description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of the job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated on this job description.