Software Business Analyst

Reports to: Finance Director

About the Role

We’re looking for a pragmatic Software Business Analyst to support multiple software and systems projects across a growing SME. You’ll sit between business operations and technical delivery turning real business needs into clear, workable solutions without over‑engineering.

Key Responsibilities

Gather, document, and validate business requirements

Translate needs into user stories, functional specs, and acceptance criteria

Facilitate workshops with internal SMEs and manage expectations across teams

Identify process improvements and automation opportunities

Support backlog creation, prioritisation, and UAT

Advise on system architecture, integrations, and data flows

Work with external dev teams to ensure delivery aligns with requirements

Produce clear documentation: process flows, diagrams, decision logs

Technical Skills

Strong understanding of software delivery (Agile or hybrid)

Office 365 user administration

Azure Entra / Active Directory familiarity

SQL Server basics (queries, data management)

Understanding of APIs, integrations, and cloud platforms (Azure/AWS/GCP)

What You Bring

Experience as a Business Analyst, Systems Analyst, or Solutions Analyst

Ability to work across multiple projects in a fast‑moving SME

Excellent communication and stakeholder management

Comfortable advising non‑technical SMEs and simplifying complexity

Pragmatic, organised, and confident challenging assumptions constructively

Nice to Have

SME or scale‑up experience

Knowledge of information security and data protection

Experience with Jira or Azure DevOps

Understanding of AI capabilities and how they translate into business features

What We Offer

High autonomy and influence

Opportunity to shape systems and processes

Exposure to a wide range of technologies

Supportive, collaborative environment

The details contained in this Job Description reflect the content of the job at the date it was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change, existing duties may no longer be required, and other duties may be gained without changing the general nature of the duties or the level of responsibility entailed. Consequently, Principal I Ltd will expect to revise this Job Description from time to time and will consult with the post holder at the appropriate time.