Software Engineer II - CRM

Job Description Summary:

About the Role

Digital products play a central role in how we create value for customers, support the teams who serve them, and shape the consumer experience.

Our product organization brings together small, empowered teams that move with clarity, speed,

and purpose , e nabling digital to be a meaningful source of advantage across Coca-Cola’s North America Operating Unit .

Our work spans customer journeys, service delivery, sales workflows, and the platforms that connect them. We are raising our standards for product craft and rebuilding the systems behind these experiences.

As a Software Engineer, you will be a core contributor on an empowered product team, working closely with Product Management, Design, and fellow Engineers to build high-quality software that solves real customer problems. This role is for engineers who want to grow their craft, develop strong product instincts, and contribute to solutions—not just execute tasks.

What You Will Work On

Build user- centered, enterprise software that directly improves how sales teams work with customers. Engineers on the Sales Experience team partner closely with users, product, design and other stakeholders to design, build, and evolve connected tools, data, and workflows used daily by sales teams. You will build solutions across the North America Operating Unit across Retail, Food Service, and finance teams. The work spans experimentation, systems thinking, and continuous improvement. You will be responsible for optimizing business outcomes like profitable volume growth, productivity, execution quality, and customer impact rather than technology for its own sake.

You’ll help create scalable, reliable platforms and experiences that reduce friction, surface insights, and enable better decisions all while operating at the standards required of enterprise software.

How We Work

You’ll be part of a dedicated, cross-functional team (Product, Design, Engineering) that is:

Empowered to solve problems, not just build features

Accountable for outcomes, not output

Collaborative by default, from discovery through delivery

Continuously learning, using data and customer insight to improve

Key Responsibilities

Partner in Discovery & Solution Shaping

Partner with Product Management and Product Design to deeply understand customer problems, workflows, and pain points

Contribute to solution discovery, including ideation, prototyping, and evaluating multiple approaches

Bring a technical perspective to help the team identify what is feasible , what is valuable, and what is worth building

Challenge assumptions and propose alternative solutions that are simpler, faster, or more impactful

Lead Technical Direction for the Team

Define and guide the technical approach, architecture, and system design for your team’s product area

Make pragmatic tradeoffs between speed, scalability, maintainability, and cost

Ensure alignment with broader platform and enterprise architecture where appropriate

Identify and manage technical risks early, surfacing tradeoffs clearly to partners

Own End-to-End Engineering Outcomes

Lead the team in delivering high-quality solutions that meet standards for performance, reliability, security, and scalability

Ensure strong engineering practices, including testing, observability, and CI/CD

Maintain a high bar for code quality and system design through reviews and hands-on contribution

Drive continuous improvement of the product through iteration, feedback, and learning

Own Outcome-Oriented Delivery

Partner with Product and Data to define and track success metrics and outcomes

Ensure the team is focused on delivering meaningful impact, not just completing work

Use data, customer feedback, and experimentation to guide decisions and prioritize improvements

Help the team balance short-term delivery with long-term product and technical health

Contribute to a Strong Engineering Culture

Help define and evolve engineering standards, patterns, and best practices across teams

Promote a culture of pragmatism, simplicity, and high-quality execution

Collaborate with other tech leads to ensure consistency and leverage shared solutions where appropriate

What We’re Looking For

Strong full stack engineering skills (frontend + backend, APIs, modern architectures )

Product mindset : C ares about users, outcomes, and why things are built

Technical judgment : M akes smart tradeoffs, avoids over-engineering

Ownership & leadership : T akes initiative and influences decisions

Collaboration : W orks effectively with product managers and designers

Key Qualifications

5+ years of software engineering experience

Experience building and shipping production-grade applications

Experience building and integrating with CRM platforms (e.g., Salesforce), including designing scalable data integrations, enabling seamless cross-platform experiences, and leading the customization of Salesforce to support complex, end-to-end business workflows.

Proficiency in modern programming languages and frameworks (frontend and backend)

Experience working with APIs, distributed systems, and cloud environments

Preferred Qualifications

Experience working on cross-functional product teams (Product, Design, Engineering)

Experience contributing to product discovery or solution design, not just delivery

Track record of technical leadership within a team (formal or informal)

Experience building customer-facing products

Familiarity with modern engineering practices (CI/CD, testing, observability)

Education

Bachelor’s degree in Computer Science , Engineering, or a related field

Equivalent practical experience is equally valued

Who Thrives Here

Engineers who:

Are curious about customers and how products create value

Enjoy collaborating and debating ideas across disciplines

Take pride in both what they build and why it matters

Who This Role Is Not For

This role may not be the right fit if you:

Prefer working from detailed requirements with limited ambiguity

Want to focus primarily on coding without engaging in product decisions

Are most comfortable in highly structured, delivery-driven environments

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Budget Management, Communication, Data Analytics, DOT Regulations, Group Problem Solving, JDA (Inactive), Microsoft Office, Microsoft Power Business Intelligence (PBI), Oracle Transportation Management, SAP Manufacturing Execution (SAP ME), Supply Chain, Tableau (Software), Transportation Logistics, Transportation Management Systems (TMS), Transportation Planning

Pay Range:

United States: 152,000 - 178,300 USD


Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

15

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

Yes

Job Posting End Date:

October 9, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to impr