Software Engineering

Description

Department: Enterprise Systems Group

Billable Hours Goal: 80% of worked hours

Position Type: Full Time

Travel Required: Minimal as needed

JOB SUMMARY:

Provide development and customization of Epicor ERP Application. Translate software requirements into workable programming code and maintain and develop programs for use in business. Adhere to ComTec's 4 values: Passionate about the customer, Dedicated to the employee, Do the right thing, Fire in the belly.

REPORTS TO: Manager, Enterprise Systems Group

DIRECT REPORTS: None

ESSENTIAL FUNCTIONS:

• •Utilize ERP and SDK tool set in conjunction with programming knowledge to provide customized solutions both within and external to the application
• •Develop and test Customizations, BPM’s, Crystal Reports, SSRS Reports and Queries with attention to detail and accuracy
• •Document all modifications to client software according to company policy
• •Manage assigned ticket and task queue to meet deadlines and other milestones
• •Provide classroom training to end users on Microsoft SSRS, Crystal Reports, and other Epicor technical tools

ADDITIONAL RESPONSIBILITIES:

• •Troubleshoot, identify and evaluate alternative solutions to a problem
• •Maintain daily timesheet and expense report entries and submit them accurately and timely
• •Other duties as required

Requirements

TECHNICAL SKILLS:

• •C# / VB.NET (intermediate/Advanced)
• •Kno wledge of Microsoft SQL Server and/or Progress Databases (Intermediate)
• •Crystal Reports development (Basic)
• •Microsoft SSRS Reporting (Basic)
• •Knowledge of Progress ABL code and/or Microsoft LINQ a plus

SOFT SKILLS & ABILITIES:

• •Must be able to read, correctly interpret, develop, implement and test solutions based on the specifications document
• •Strong written and verbal communication skills
• •Pleasant and professional demeanor in all client and internal communications
• •Ability to multitask
• •Intellectually resourceful with sound judgment and effective decision-making abilities
• •Independent worker and able to work effectively on daily tasks without direct supervision
• •Strong organization skills and ability to operate efficiently throughout daily tasks
• •In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriate
• •Demonstrate empathy with users and professionalism at all times
• •Work well with clients at all levels
• •Operate with client satisfaction in mind
• •Energy, enthusiasm and results-oriented

EDUCATION, EXPERIENCE, & KNOWLEDGE:

• •Related bachelor’s degree or equivalent work experience
• •4+ years of Microsoft .Net programming experience
• •Epicor application experience a plus

WORK ENVIRONMENT/PHYSICAL DEMANDS:

• •Use of computer and office equipment
• •Ability to remain calm in stressful situations
• •Performs all administrative functions expected at this level

ADDITIONAL REQUIREMENTS:

• •Ability to schedule for evening or weekend work occasionally
• •Valid driver’s license in your state of residence and reliable personal vehicle