Solution Architect - US & Canadian Candidates Only

Description

About Origin

Origin partners with modernizing utilities to deploy and operate key business systems. Origin offers software, services, and managed solutions. We are steadfast in delivering the kind of trusted collaboration that utilities need and are proven to navigate industry change smoothly and efficiently.

About the Role

The Solution Architect is a senior leader responsible for designing, guiding, and delivering cross-platform solutions across the meter-to-cash lifecycle. This role collaborates with client leadership and subject matter experts to define business requirements, architect scalable solutions, and ensure successful implementation of Oracle Utilities platforms (CC&B, C2M, CCS). The architect provides both functional and technical guidance, aligning solutions with client goals, industry best practices, and measurable ROI.

JOB RESPONSIBILITIES

Solution and Business Domain Experience & Duties

• •Apply deep expertise in utilities, enterprise systems, and OUAF to design innovative, scalable solutions.
• •Lead solution architecture across CC&B, C2M, and CCS with 10+ years of hands-on experience as a Solution Architect.
• •Guide clients through the Oracle upgrade path from CC&B ? C2M ? CCS, ensuring continuity, risk mitigation, and operational alignment.
• •Analyze and define solution parameters across ERP, CIS, and meter-to-cash domains.
• •Demonstrate hands-on configuration expertise, including CC&B configuration, Config Tools, and functional setup.
• •Develop and maintain business process flows, configuration workbooks, functional designs, test scenarios, and training inputs.
• •Ensure solutions reflect industry best-practice business processes for mid-tier utilities.
• •Advise on integration impacts across enterprise applications and provide cross-platform architectural guidance.
• •Stay current on Oracle Utilities technologies and industry trends to incorporate modern capabilities into solution designs.
• •Collaborate with product development teams to provide insights from client engagements.

Customer Focus

• •Lead client engagements with an emphasis on long-term partnership and strategic alignment.
• •Facilitate design workshops, onboarding sessions, and requirements-gathering activities.
• •Build strong relationships by addressing business drivers with platform-spanning solutions.
• •Manage expectations around scope, timelines, and budgets.
• •Assess business and technical impacts of proposed solutions and communicate proactively to avoid project risks.
• •Identify opportunities for additional Origin services and support account teams in developing proposals.

Sales and Business Development

• •Support account teams by identifying solution opportunities within client ecosystems.
• •Participate in prospect discovery sessions to understand current systems, operational challenges, business objectives, and future-state requirements.
• •Translate discover findings into recommended solution architectures, implementation approaches, scope assumptions, and preliminary level-of-effort estimates.
• •Contribute to bids and proposals with content aligned to Origin’s standards and strategic objectives.
• •Present solution designs and value propositions to prospective clients alongside senior leadership.
• •Highlight ROI, operational improvements, and modernization benefits in client presentations.

Financial Accountability

• •Monitor and manage project scope to mitigate financial risk.
• •Support resource allocation and ensure project delivery remains within budget.
• •Identify strategic upsell opportunities and collaborate with account managers to expand Origin’s footprint.

Mentoring Responsibilities

• •Mentor junior team members with structured development plans.
• •Lead multi-tiered workstreams across large-scale, multi-product implementations.
• •Support recruitment efforts by identifying and evaluating top talent.

Requirements

Solution and Business Domain Experience

• •10+ years as a CC&B/C2M/CCS Solution Architect, including hands-on configuration and design leadership.
• •Proficient across customer care, billing, rates, meter reading, payments, collections, service orders, and utility financials.
• •In-depth understanding of CIS and meter-to-cash processes.
• •Proven experience transitioning utilities from legacy systems to Oracle Utilities platforms.
• •Strong knowledge of OUAF design principles and integration patterns across ERP and CIS environments.
• •Expertise in integrating utility/municipal edge systems and designing enterprise-wide architecture.

Education and/or Experience

• •Bachelor’s degree in Computer Science, IT, or related field.
• •Advanced degree in technology or business is a plus.
• •Equivalent combinations of education and experience will be considered.

Certificates, Licenses, or Registrations

Oracle Utilities Implementation Certification(s) strongly recommended .

Other Qualifications

• •Must be available for at least 25% travel.
• •Strong presentation, communication, and client-facing consulting skills with the ability to explain complex Oracle Utilities concepts to both technical and non-technical audiences.