SOLUTIONS ARCHITECT/SENIOR SOFTWARE ENGINEER

As a solutions architect, your main responsibilities are designing and implementing Helm products, integrating them with the Helm Intelligence platform, and supporting client platforms and projects. You will work with cross-functional teams (Engineering, Intelligence, Client Success, etc.), steer technical direction, and ensure all architecture adheres to best practices for scalability and reliability. This role demands both hands-on technical expertise to assist with analysing, designing, and building solutions and excellent communication skills.

KEY RESPONSIBILITIES

Assess emerging technologies (e.g., AI, automation, frameworks) and integrate them into the Helm product suite, including the Helm Intelligence range.

Establish technical and delivery frameworks for scaling Helm Engine™️ implementations across African markets.

Contribute to analysis, design, development, testing, and other product development activities, and independently execute the outcomes of these activities.

Work closely with the Helm Intelligence team to explore, integrate, and optimise AI/ML solutions, including NLU and LLM technologies.

Validate the feasibility of the Helm Engine™️ feature and the client solution before committing to the roadmap and project by leading design spikes for features.

Provide expertise in performance tuning, monitoring, and troubleshooting to ensure optimal system performance.

Lead code reviews, architecture reviews, and technical discussions to drive continuous improvement and knowledge sharing within the development team as well as customer engagements.

Lead the end-to-end architectural design of a complex system, ensuring it meets the requirements of scalability, performance, and maintainability.

Develop high-level and low-level architectural documentation , including diagrams, design patterns, and technical specifications.

Facilitate stakeholder alignment meetings and decision-making sessions, lead technical solution workshops, and educate stakeholders on technical content. This may include communicating with C-suite-level stakeholders.

REQUIREMENTS

A degree in Computer Science or equivalent experience .

8+ years of experience building scalable, production-ready software.

Proficiency in designing for scalability, availability, and performance optimisation.

Highly skilled with innovative, unique development ideas and an analytical, troubleshooting mindset.

Good communication skills and a team player who supports our collaborative ways of working across the engineering team and the rest of the company.

Background in Agile/Scrum delivery environments.

Ability to take ownership and work independently on tasks that need to be delivered.

Helm’s core engineering tech stack requires, but is not limited to, the following:

Proficiency in:

Backend Technologies: Django, Python, Django REST Framework, FastAPI

Databases: Postgres, Redis

Frontend & General Development: JavaScript, React

Data and Analysis: BigQuery

Version Control: Utilise GitHub and follow the preset branching strategy

Tools: Rancher and Grafana for logging, Snyk and StackHawk for security

CI/CD: Docker, GitHub Actions

Continuously seeking learning opportunities and skilling up in areas critical to the development and maintenance of Helm products.

Requires a deep understanding of company-wide priorities and the ability to make trade-offs between competing long-term goals , using both technical and organisational context.

BONUS SKILLS

Experience with Elixir as a programming language and Phoenix as a framework.

Knowledge of cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies is a plus.

Relevant certifications in architecture are desirable.

Knowledge of Kubernetes and Terraform