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Getwingapp

Solutions Expert

Metro Manila

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hirly's read of this role

Seniority
Mid level
Work mode
On-site / unstated
First seen by hirly
21 Sept 2026

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the posting

About the Role

The Solutions Expert is the bridge between Sales and Service Delivery - the “Work Extractor” who captures value from deals right after a client deposits and before a Virtual Assistant (VA) is fully onboarded.

Your mission: prevent client drop-off, maintain post-sale momentum, and transform unclear goals into executable systems. You don’t wait for instructions — you hunt for clarity . Through discovery, auditing, and collaboration, you turn chaos into a ready-to-deploy workflow in record time.

You ensure every client feels supported, every VA is informed, and every deal transitions seamlessly from excitement to execution — all within the crucial first two weeks.

🎯 Strategic Purpose

Act as a buffer between client deposit and VA onboarding.

Prevent churn by maintaining engagement during the onboarding gap.

Provide psychological reassurance through expert, high-touch interactions.

Build the bridge between Sales wins and operational execution , ensuring Day 1 readiness.

Original posting on Getwingapp's site ↗

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