Spa Host

Better begins here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The role

Crown Spa situated within Towers Perth offers a luxurious haven that provides the highest level of indulgence to our guests. Crown Spa caters to any guest’s health and wellness needs from premium beauty treatments and sumptuous treatment rooms to a fitness centre with leading edge equipment and world-class pool facilities like no other.

As our Part Time Spa Host your duties will involve ensuring the smooth and effective operations of the Spa reception area. It is essential that you’ll maintain an up to date knowledge of all spa offerings as well as our retail products. Being the first point of contact for our clients that come through our Spa doors, you will deliver exceptional customer service through assisting guests with any inquiries, making reservations, providing administrative support to our spa team and maintaining the reception to a 5-star standard.

This part time position is offering approximately 64 hours per fortnight.

About you

You’ll bring the following:

Strong administration experience and competency using MS Office

Demonstrated ability to provide and improve customer service standards

High level of accuracy and attention to detail

Ability to work in a team environment

Flexible availability across 7 days a week

Previous experience in a day spa reception of the beauty industry

An understanding of 5-star customer service

Knowledge or and/or interest in the Spa, Beauty and Wellbeing industry

This role requires

Qualifications in Beauty or Hair (desirable)

Affluent with Microsoft Word

Customer Service Experience

Crown reserves the right to close this advertisement prior to the advertised end date.

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.