Spa Supervisor - Soho Farmhouse

The Role…

At Soho House, as the Spa Supervisor , you will support the daily operations of the spa and wellness facilities, ensuring exceptional guest service, smooth team coordination, and the highest standards of cleanliness, professionalism, and well-being. You will assist in leading the spa team, helping to maintain a calm, luxurious environment for members and guests while meeting service and financial targets.

What's in it for you?

Weekly Pay

Team meal whilst on shift prepared by our chefs

£20 Taxi Contribution for late shifts

Clothing Allowance

Every House Membership

50% off Food & Drink, 7 days a week

Staff Room Rate; Any Bedroom, Any House, $100 a night

Private Health and Dental Care

Life Assurance

Day off on your birthday

Up to 50% Staff Discount on Cowshed & Soho Home

In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.

Free Counselling Sessions

Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.

Continuous training to develop yourself personally and professionally

Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

Supervise and support daily operations of the spa and wellness areas, ensuring efficiency, cleanliness, and member satisfaction

Lead the spa team in delivering high-quality services including massage, facials, and body treatments, adhering to brand and treatment protocols

Support recruitment, onboarding, and continuous training of therapists and spa attendants

Monitor and ensure compliance with all health & safety, hygiene, and licensing standards

Maintain spa ambience and standards across treatment rooms, relaxation areas, and changing facilities

Assist the Spa Manager with stock control, supplier liaison, and inventory management

Help manage guest bookings, treatment schedules, and coordination with reception

Respond professionally to member and guest feedback or concerns

Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence.

Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team.

What we are looking for...

Minimum 2–3 years’ experience in a therapist or spa supervisory role

Recognised spa, massage, or beauty therapy qualification (e.g., NVQ, ITEC, CIBTAC, CIDESCO)

Experience working in a luxury spa, hotel, or private members club setting

Strong leadership, coaching, and people management skills

Excellent interpersonal and guest service skills

Strong organisational and time management abilities