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Digitainsoftware

Spain Pitboss

Madrid, Alcobendas

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hirly's read of this role

Seniority
Mid level
Country
ES
Work mode
On-site / unstated
First seen by hirly
11 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

  • Imagine Live is looking for an experienced Pit Boss to oversee live gaming operations in our Madrid studio.
  • This role is key to ensuring game integrity, operational excellence, and a high-quality player experience in a fast-paced environment.

The position is shift-based.

Responsibilities

Supervise live table operations and ensure full compliance with gaming procedures and standards

Monitor dealer performance and provide real-time feedback and support

Act as the main point of escalation for operational issues during the shift

Ensure fair play and monitor player behavior, reporting any irregularities

Handle live chat interactions related to complaints, disputes, or responsible gaming concerns

Coordinate with internal teams and partners to ensure smooth daily operations

Prepare reports and communicate key insights to management

Qualifications

Fluency in English and Spanish (Portuguese is a plus)

Previous experience in live gaming, casino operations, or similar environments is highly desirable

Strong decision-making skills and ability to work under pressure

Excellent attention to detail and integrity

Strong communication and organizational skills

Flexibility to work shifts

What we offer

Competitive salary

Dynamic and international work environment

Career growth opportunities

Ongoing training and development

Supportive team culture

Original posting on Digitainsoftware's site ↗

Listed on hirly, a job board. hirly is not the employer: Digitainsoftware is hiring for this role.

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