hirly

Protective

Spec II CX Operations (Remote)

Work From Home · Garden City, NY

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hirly's read of this role

Seniority
Mid level
Stated salary
$41,600 – $61,000 per year
Country
US
Work mode
Remote-friendly
First seen by hirly
3 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

Job Summary:

The Billing Specialist works remotely with the Billing Manager and Premium Application Specialist to research and resolve premium payment exceptions, follow up on missing or inaccurate information, process premium payments, and communicate with insureds, producers, and internal departments to support accurate and timely premium administration. The Billing Specialist completes assigned work accurately and within documented service standards, maintains clear records, safeguards confidential information in accordance with company policies, and promptly escalates unresolved or unusual premium issues through established channels.

Original posting on Protective's site ↗

Listed on hirly, a job board. hirly is not the employer: Protective is hiring for this role.

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