Specialist, Customer Success - Bilingual

Job Title:

Specialist, Customer Success - Bilingual

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. You Will:

• •Provide accurate weekly/ monthly/ quarterly sales forecast
• •Mastery of product knowledge and technical understanding of services to assess client requirements
• •Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• •Manage external competitive pressures and handle objections to retain customers or win new customers
• •Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• •Work with your team and management to provide a professional experience during all interactions with customers and prospects
• •Maintain the customer management system (CRM) to ensure all relevant data is captured
• •Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• •Work with a team and report directly to a Sales Manager

You Have:

• •2+ year of experience working in Sales positions, minimum 1 year in B2B Sales (Business to Business)
• •English Level B2 minimum
• •Experience with Cold Calling
• •Experience working with CRM systems
• •Prior success in achievement of personal and team sales quota/goals
• •Experience in high-volume calling
• •Experience learning new technology and data
• •Problem solving skills
• •Excellent knowledge of MS Office programs
• •Experience or willingness to work from home

Location:

COL Bogota - Cra. 15 #77-50

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time2026-11-16