Specialist - Presales | Redhat

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

• Ingram Micro is a leading technology company for the global information technology ecosystem.
• With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
• Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart

Job Summary

• We are looking for a Red Hat Pre-Sales Engineer / Product Technical Specialist to support our distribution business across the Red Hat portfolio, with strong emphasis on Red Hat OpenShift and OpenShift Virtualization .
• The role involves close engagement with partners and customers , technical pre-sales support, solution positioning, enablement, and participation in partner/customer-focused initiatives.

Key Responsibilities

Pre-Sales & Technical Support

• •Provide technical pre-sales support for the Red Hat portfolio, including OpenShift, OpenShift Virtualization, RHEL, and related technologies .
• •Work closely with sales teams to understand customer requirements and map them to Red Hat solutions.
• •Deliver technical presentations, demos, and solution walkthroughs to partners and customers.
• •Assist partners in solution design, sizing, and architecture discussions .

Partner & Customer Engagement

• •Participate in Distribution Managed Partner Round Tables , Partner Round Tables , and Customer Round Tables .
• •Act as a technical point of contact for partner queries, POCs, and technical validations .
• •Support partners during customer meetings , workshops, and proposal discussions.

Training & Enablement

• •Conduct partner enablement sessions , technical trainings, and onboarding programs on Red Hat technologies.
• •Help onboard new partners by explaining Red Hat offerings, use cases, and best practices .
• •Create and maintain basic technical documentation, presentations, and demo materials .

Internal Collaboration

• •Work closely with Red Hat vendor teams, internal sales, and technical stakeholders.
• •Stay updated with new Red Hat releases, features, and positioning .
• •Provide feedback from partners and customers to internal teams for continuous improvement.

Required Skills & Qualifications

• •1–3 years of experience in Pre-Sales, Technical Support, or Product Specialist roles .
• •Good working knowledge of:
• •Red Hat OpenShift
• •OpenShift Virtualization
• •Linux fundamentals (RHEL preferred)
• •Containers, Kubernetes basics, and virtualization concepts

• •Strong presentation and communication skills .
• •Ability to explain technical concepts to non-technical audiences .
• •Willingness to travel locally for partner and customer engagements

Good to Have

• •Exposure to Red Hat certifications (RHCSA / OpenShift-related certifications).
• •Experience working in a Distributor, System Integrator, or Partner ecosystem .
• •Hands-on exposure to POCs, demos, or lab environments .