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Kiongroup

Specialista správy zákaznické péče

Pohořelice, Czechia

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hirly's read of this role

Seniority
Mid level
Country
CZ
Work mode
On-site / unstated
First seen by hirly
3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Looking for an Order Management Specialist.

We offer:

Place of work is:Regional Distribution Centre (RDC), CTP Park - Průmyslová 1507, Pohořelice

-Reporting to: Order Management department manager

-Small team of 12 colleagues

-3-month probation term, 40 hours a week

-Flexible working hours

-25 days holidays

-Holiday / Christmas bonus

-Life pension contribution from the company

-Cafeteria

-Meal vouchers

Tasks and Qualifications:

Qualifications

  • -5- year experience in customer service
  • -Solid user experience based on SAP, MS-Office
  • -Basic understanding of export procedures
  • -Fluent in English, German is an advantage
  • -Good communication skills, team player
  • -Proactive way of working / “can do” approach
  • -Independent, open minded, positive mind spirit personality
  • -Flexibility

Tasks

  • -Fast handling of customers’ queries related to their orders or inquiries
  • -Competent and reliable contact for all sales-related customer requests &complaints with the necessary coordination in the relevant specialists’ areas
  • -Communication across the company structure to clarify customers’ queriesor secure material demands
  • -Day-to-day order flow follow up
  • -Issuing invoices / credit notes / customer reports
  • -Return orders handling
  • -Preparation of export documents and coordination export procedures withcustoms or customs agent
Original posting on Kiongroup's site ↗

Listed on hirly, a job board. hirly is not the employer: Kiongroup is hiring for this role.

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