Sr Analyst II Software Engineering

Job Description:

Key Responsibilities

Configure, customize, and extend Microsoft Dynamics 365 Project Operations including project planning, resource management, time/expense entry, and billing workflows

Develop and maintain Dynamics 365 CRM solutions across Sales, Customer Service, and custom entities — including plugins, custom workflow activities, business rules, and form scripting

Build canvas and model-driven Power Apps to support business processes, data capture, and operational dashboards

Design and implement Power Automate cloud flows for process automation, notifications, approvals, and system integrations

Develop custom Dataverse plugins and workflow assemblies using C#/.NET to extend platform behavior

Create and maintain JavaScript/TypeScript web resources for form-level customizations, validations, and dynamic UI behavior

Integrate Dynamics 365 and Power Platform with external systems using REST/OData Web APIs, Azure Functions, and Logic Apps

Manage solution packaging, environment configuration, and application lifecycle management (ALM) across dev, test, and production

Perform data migration, transformation, and validation activities using Dataverse tools and custom scripts

Provide technical troubleshooting, performance optimization, and tier-3 support for Dynamics 365 and Power Platform applications

Participate in Agile ceremonies including sprint planning, backlog refinement, code reviews, and release management

Technical Skills Required

Languages & Frameworks

C# / .NET Framework — plugin development, custom workflow activities, console utilities, and Azure Functions

JavaScript / TypeScript — form scripting, web resources, ribbon customizations, and PCF control development

Power Fx — formulas for canvas Power Apps, Power Automate expressions, and Dataverse calculated/rollup fields

HTML / CSS — web resource UI development and Power Apps portal page customization

SQL / FetchXML — Dataverse data querying, reporting, and advanced data retrieval

Platform & Tools

Microsoft Dataverse — entity/table design, relationships, business rules, security roles, and data modeling

D365 Project Operations — project contracts, work breakdown structures, estimates, actuals, journals, and pricing dimensions

D365 CRM/CE — Sales, Customer Service, custom entities, views, dashboards, business process flows, and SLAs

Power Apps — canvas and model-driven app development, custom connectors, and component libraries

Power Automate — cloud flows, business process flows, desktop flows (RPA), and custom connectors

PCF Controls — custom control development using TypeScript and React

XRM Tooling / SDK — CrmServiceClient, plugin registration, configuration migration, and package deployer

Solution Management & ALM — managed/unmanaged solutions, environment strategy, Azure DevOps CI/CD pipelines

Integration & Data

D365 Web API (REST/OData) — CRUD operations, batch requests, change tracking, and entity metadata

Azure Integration Services — Azure Functions, Logic Apps, Service Bus, and API Management

Data Migration — Dataverse import/export tools, SSIS packages, and custom migration scripts

Dual Write / Virtual Tables — real-time sync between Dataverse and Finance & Operations apps

Required Experience & Qualifications

Minimum 4 years of hands-on experience with Microsoft Dynamics 365 Project Operations (configuration, customization, and development)

Minimum 4 years of hands-on experience with Microsoft Dynamics 365 CRM/Customer Engagement (Sales, Customer Service, or custom modules)

Demonstrated experience building canvas and model-driven Power Apps for enterprise use cases

Proven C#/.NET development experience for Dataverse plugins, custom workflow activities, and Azure Functions

Strong experience with JavaScript/TypeScript for Dynamics 365 form customizations and web resources

Solid understanding of Dataverse data modeling, security architecture, and solution lifecycle management

Experience integrating Dynamics 365 with external systems via REST APIs, Azure Logic Apps, or Azure Functions

Experience working in Agile/Scrum delivery teams on enterprise-scale implementations

Strong analytical, problem-solving, and communication skills

Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience)

Preferred Qualifications

Microsoft Certifications: PL-400 (Power Platform Developer), MB-800 (Business Central), PL-200 (Power Platform Functional Consultant), or MB-210/MB-230

Power BI development experience — reports, dashboards, DAX, and embedded analytics in Dynamics 365

Azure DevOps proficiency — CI/CD pipeline configuration for solution deployment and release management

PCF component authoring using TypeScript and React for advanced custom controls

Experience with PSA-to-Project Operations migration planning and execution

SSIS or Azure Data Factory experience for large-scale data migration projects

Familiarity with Dual Write and Virtual Tables configuration for Finance & Operations integration

Knowledge of Dynamics 365 security role architecture, business unit design, and field-level security

Experience with Copilot Studio (Power Virtual Agents) for conversational AI within Dynamics 365

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