Sr Building Maintenance Mgr

Description

Position Summary

The Senior Building Maintenance Manager plays a vital role in ensuring the physical integrity and operational functionality of a multibuilding property with total of over 500 units. This position supports the Sr Property Manager by overseeing all aspects of property maintenance, including service requests, preventative care, vendor management, and resident satisfaction. The Manager also leads the maintenance team and ensures work is performed safely, effectively, and within budget.

Supervisory Responsibilities

- Assist in recruiting, interviewing, hiring, and training maintenance staff.

- Oversee daily workflow and task assignments.

- Provide timely and constructive performance evaluations.

- Collaborate with the Property Manager and HR on disciplinary actions and terminations.

Essential Duties and Responsibilities

- Collaborate on 1-, 3-, and 5-year maintenance and capital improvement plans.

- Ensure compliance with all licensing, inspections, and safety regulations.

- Handle resident concerns and reasonable accommodation requests.

- Supervise maintenance technicians.

- Coordinate preventative maintenance activities.

- Oversee hiring, promotions, reviews, and terminations.

- Manage vendor bids, service contracts, and agreements.

- Support new building start-up processes and warranty defect handling with assistance of Director of Maintenance or RMM.

- Process payroll for maintenance staff.

- Respond to and resolve resident maintenance requests (plumbing, electrical, HVAC, etc.).

- Coordinate apartment turnovers and ensure quality control.

- Conduct regular property inspections to maintain community appearance.

- Assist in developing and maintaining the maintenance budget.

- Build vendor relationships and negotiate pricing.

- Enforce property policies, safety procedures, and maintenance standards.

- Report hazards, accidents, and workers' compensation claims promptly.

- Maintain a positive and professional customer service approach.

- Ensure compliance with Fair Housing laws and regulations.

- Perform additional maintenance duties as directed.

Requirements

Required Skills and Abilities

- Excellent verbal and written communication

- Strong interpersonal and customer service skills

- High attention to detail and organizational skills

- Effective time management and ability to meet deadlines

- Ability to work in a fast-paced and occasionally stressful environment

Education and Experience

- Proven experience as a Maintenance Manager or Supervisor

-Prior 2 years+ experience managing multibuilding Property with 500 units or more.

- Strong mechanical knowledge (electrical, plumbing, HVAC, construction, etc.)

- Pool maintenance and CPO certification preferred

- Experience managing vendors and team members

- High school diploma or equivalent required

- Valid driver’s license with a clean driving record

- Proficiency with computers and maintenance-related software

- Availability for weekends and emergency calls as needed

COMPENSATION: $80,000-$85,000 per year , PTO, MN Paid Family and Medical leave, benefits eligibility. ONC Stipend, ONC hours and Snow plow After hours paid at time and 1/2. Full benefits, medical, vision, dental, HSA, (employer contributions). Basic Life insurance employer paid, 401k match up to 4%. Virtual clinic (employer paid) Company sponsored events, wellness programs.

Classification: Non-Exempt

Schedule : Monday-Friday, 7:00 a.m. – 3:30 p.m.; Schedules may vary based on property needs. Participation in an after-hours on-call rotation, including occasional evenings and weekends, is required; 30-minute daily unpaid lunch break and two 15-minute rest breaks; occasional on-call evenings and weekends required as job duties demand. Travel between sites may be required.

Physical Requirements

- Prolonged standing and walking

- Lifting up to 50 pounds

- Manual dexterity for tools and machinery

Work Environment:

Work is performed both indoors and outdoors across residential and/or commercial properties. The role may involve exposure to noise, dust, temperature extremes, and cleaning chemicals. Personal protective equipment will be provided and is required for certain tasks.

About The Doran Group

The Doran Group is committed to providing well-maintained, safe, and welcoming properties for the communities we serve. We value reliability, craftsmanship, and a strong customer-service mindset in every member of our maintenance team.

The Doran Group is an Equal Opportunity Employer. This job description is intended to describe the general nature and level of work being performed and is not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Final candidates may be required, following a conditional offer where practicable, to complete job-related background screening, including criminal history, employment-verification, and motor-vehicle-record checks, as applicable.