Sr. Business Analyst, Salesforce

About Lyra Health

Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role:

We’re looking for an experienced Sr. Business Analyst, Salesforce to join our Enterprise Systems team and lead the delivery of technology projects supporting Revenue and Accounting Operations. You’ll use Salesforce to optimize revenue operations, including the custom applications that power our employer billing and health plan claims processes.

This role calls for a versatile skill set. You’ll step in as project manager, technical lead, business partner, and support analyst as needs arise. We’re looking for someone with a strong background in sales, finance, accounting, or technology who is passionate about building solutions that meaningfully expand what the organization can do.

At Lyra, we care deeply about making a difference in people’s lives, and we hope you do too. Your work will directly shape the performance, security, and effectiveness of our business processes. You bring a sharp eye for detail, empathy for user needs, and the ability to listen well and communicate clearly.