Clearwater Analytics

Sr. Business Operations Lead - Product

Office - Edinburgh · Office - Boise

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hirly's read of this role

Role family: Operations
Seniority: Lead / management
Countries: GB, US
Work mode: On-site / unstated
First seen by hirly: 6 Oct 2026

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the posting

Responsibilities

Manage the design, implementation, tracking and reporting for operations and business plans against agreed company goals and objectives.
Develop metrics that provide data for process measurement, understanding the underlying drivers, creating a regular cadence for reporting, and identifying and leading initiatives to enhance management reporting capabilities.
Manage the implementation and oversight of effective risk management practices in line with the company’s risk management framework ensuring timely identification and remediation of key operational risks
Identify areas for process and lean improvements, and gain buy-in from management & stakeholders to implement these changes
Communicate with internal stakeholders at all levels inc. employees, SLT and ELT and represent Product when required to in key forums.
Prepare presentations, reports and other materials including management briefings and recommendations on key talking points, achievements, challenges, and next steps as key input to existing internal and external meetings, Board meetings and other relevant forums.
Take on and execute special and/or ad-hoc projects related to key strategic and operational priorities to help resolve issues and drive improvement as required

Requirements

4+ years’ experience in consulting/business analyst/project management role
Degree in Business Administration or related field
Proven track record of effectively planning and assisting strategic and operational initiatives
Advanced presentation and Microsoft Suite capabilities
Ability to collect and interpret data gathered from various sources
Excellent communication skills, both verbal and written
Ability to work independently, strategically, efficiently, and collaboratively across departments
Strong relationship-management skills to build trust and rapport with internal stakeholders, bring influence across all levels of the business