Sr. Cloud Business Development / Sales Executive / Account Manager

Senior Account Manager

Position Summary

The Senior Account Manager will play a pivotal role in driving revenue growth by identifying, pursuing, and closing new business opportunities while managing and expanding relationships with existing clients. The ideal candidate is a results-driven sales professional with a strong technical understanding of Azure cloud solutions, Cisco technologies, and managed services.

Key Responsibilities

Business Development & Sales

Act as a hunter to identify and pursue new business opportunities in Azure cloud solutions, Cisco technologies, and managed services.

Develop and execute a sales strategy to meet and exceed revenue targets.

Generate leads through networking, cold calling, and leveraging existing relationships.

Conduct consultative selling to understand client business needs and propose tailored solutions.

Maintain a robust pipeline of prospects and manage opportunities through the entire sales lifecycle.

Account Management

Build and maintain strong, long-lasting client relationships to ensure customer satisfaction and retention.

Serve as the primary point of contact for key accounts, addressing inquiries, resolving issues, and identifying upsell opportunities.

Proactively engage with clients to understand their business challenges and align solutions to meet their objectives.

Proposal Development & Presentations

Develop compelling proposals and pricing strategies for managed services and Azure cloud/Cisco solutions.

Deliver persuasive presentations to prospective and existing clients, showcasing the value of the company’s offerings.

Collaborate with technical teams to ensure proposals are technically sound and aligned with client needs.

Operational & Administrative Tasks

Provide regular sales forecasts and updates to leadership.

Maintain accurate records of client interactions, proposals, and sales activities in CRM systems.

Follow up consistently with prospects and clients to ensure a seamless sales process and post-sales satisfaction.

Collaboration

Work closely with technical, marketing, and operations teams to deliver an exceptional client experience.

Participate in strategic planning sessions to refine go-to-market strategies and offerings.

Qualifications

Must-Haves

Proven Track Record : Minimum of 5+ years of experience in technical sales or account management, with a focus on MSPs, Azure cloud solutions, and Cisco technologies.

Technical Knowledge :

Strong understanding of Azure cloud services, including migrations, IaaS, and PaaS.

Experience selling Cisco networking and security solutions.

Familiarity with managed services solution selling.

Sales Skills :

Demonstrated success in consultative selling and closing complex deals.

Strong hunter mentality with the ability to identify and capitalize on new business opportunities.

Communication : Excellent written and verbal communication skills, with the ability to present to executive-level audiences.

Proposal Writing : Proficiency in creating detailed, client-focused proposals.

CRM Experience : Proficiency in using CRM platforms to manage sales activities and pipelines.

Preferred Skills

Industry certifications (e.g., Azure Fundamentals, Cisco Certified Sales Expert).

Knowledge of IT service management frameworks like ITIL.

Experience in cross-selling additional IT services such as cybersecurity or VoIP.

Key Competencies

Hunter Mentality : Thrives in pursuing and securing new business opportunities.

Client-Focused : Builds trust and fosters long-term relationships.

Problem Solver : Identifies challenges and offers innovative solutions.

Collaborative : Works effectively across teams to achieve shared goals.

Results-Driven : Demonstrates a strong sense of accountability for meeting revenue targets.