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Jobgether

Sr Customer Success Manager

US

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hirly's read of this role

Role family
Customer support
Seniority
Lead / management
Country
US
Work mode
Remote-friendly
First seen by hirly
10 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr Customer Success Manager based in the United States.

The Senior Customer Success Manager will lead relationships with a portfolio of strategic merchant accounts within the global payments industry. This role focuses on driving customer retention, revenue growth, and long-term value through effective account management and strategic guidance. Acting as a trusted advisor, you will help clients optimize their payment strategies, adopt innovative solutions, and achieve their business objectives. You will collaborate closely with internal teams across sales, support, consulting, operations, finance, and leadership to deliver an exceptional customer experience. The position combines commercial ownership, executive-level engagement, and payments expertise to strengthen customer partnerships. This is an opportunity to influence strategic business outcomes while contributing to the evolution of the global payments ecosystem.

Original posting on Jobgether's site ↗

Listed on hirly, a job board. hirly is not the employer: Jobgether is hiring for this role.

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