Sr Manager, Transactions Mgmt

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Position Overview

JLL is seeking a Senior Transaction Manager to provide expert leadership for our dedicated healthcare client portfolio. This role is remote, with a preference for candidates based in California or Oregon, and covers responsibilities across Oregon, California, and Hawaii.

About the Role

As a Senior Transaction Manager, you will strategically direct and execute complex lease and capital transactions while building high-value client relationships and driving business growth. You will be the trusted real estate advisor to senior client stakeholders, ensuring a high level of satisfaction and creating strong client trust and confidence within your assigned region.

You will manage a large volume of transactions, deliver on key client initiatives, and ensure consistency in processes, systems, and reporting. You will lead complex projects, oversee regular reporting, analysis, and cash flow forecasts, and document significant client issues to support strategic planning. You may work independently or as part of a team, and you will be asked to direct special projects as needed.

The role collaborates across a wide range of disciplines and business units, including facilities, property management, and finance. Demonstrated success managing complex projects to successful outcomes is paramount. You must think strategically, act proactively, and help the account team grow junior talent while running team meetings and call cadence effectively.

Primary Responsibilities

Client Relationship Management

• •Serve as a senior advisor and trusted strategic partner to key stakeholders across the client organization
• •Work with the client to set business and real estate strategies, then execute them; provide real estate advice on key initiatives and projects
• •Lead or Participate in regular client meetings and calls, staying current on the client's operations, real estate needs, and challenges
• •Build relationships with senior client stakeholders to align real estate strategy with business and clinical objectives
• •Direct resolution of complex tenant-landlord issues through sophisticated negotiation strategies
• •Develop and implement improvements to client transaction management processes

Advanced Transaction Management

• •Independently manage and execute complex, high-value lease, purchase and sale, and capital transactions of all sizes, adhering to JLL and client processes and standards
• •Collect client requirements, analyze market data, and review market reports to guide transaction strategy
• •Lead site selection and site evaluation assignments and create requests for proposals (RFPs)
• •Evaluate, select, and direct broker teams; review and finalize broker engagements and commission invoices for accuracy
• •Lead negotiations of letters of intent, leases, and purchase and sale agreements to secure optimal economic terms and flexible provisions
• •Critically review and approve lease documents and oversee detailed abstracts and summaries
• •Research landlords, companies, and potential subtenants to maximize negotiating leverage
• •Prepare transaction approval packages for client executive management
• •Monitor progress of assigned transactions and those of direct reports; ensure compliance with transaction tracking protocols

Portfolio Management

• •Support the development, management, and execution of portfolio and asset strategies
• •Provide financial analysis, modeling, decision-support tools, and guiding principles to help client leaders make real estate decisions
• •Proactively identify and present unforeseen transaction opportunities, and optimization opportunities
• •Develop occupancy cost-saving strategies and evaluate alternative occupancy solutions and financial structures
• •Support M&A activity, including diligence (such as fair market value analysis for acquisition targets), integration and disposition strategy, and execution
• •Direct complex surrender of premises or decommissioning projects when needed

Account Performance and Support

• •Partner with Account Leadership to expand account services, execute client strategic initiatives, and identify business development opportunities
• •Achieve established KPIs, service level requirements, and other performance measures
• •Help drive revenue and manage the account's adjusted gross margin growth year over year
• •Design and maintain financial reporting, cash flow forecasts, and key performance metrics
• •Lead portfolio data governance and quality assurance processes

Talent Management

• •Coach and develop team members, including attracting and retaining top talent
• •Assist junior transaction team members with complex transactions, financial analysis, and modeling

Healthcare-Specific Knowledge

• •Working fluency in the healthcare regulatory environment, especially the Stark Law and the Anti-Kickback Statute (AKS), as they apply to physician leases, medical office buildings, and related-party arrangements
• •Understanding of medical office buildings, clinics, and other specialized healthcare facility requirements
• •Ability to work with clinical operations, facilities, and finance leaders to translate care-delivery needs into real estate solutions
• •Familiarity with fair market value analysis and the compliance documentation healthcare transactions require

Requirements

• •Bachelor's degree
• •Active real estate brokerage or salesperson license
• •Minimum 8 years of relevant work experience, including at least 5 years as a Transaction Manager
• •Healthcare real estate experience with working knowledge of the healthcare regulatory environment, including Stark and AKS
• •Demonstrated transaction management and negotiation skills, including proficiency in lease and contract review
• •Proven ability to build strong client relationships and interact effectively with all levels of a client organization
• •Financial acumen: real estate analytics, plus an understanding of corporate finance and accounting principles
• •Experience in corporate real estate, tailoring real estate strategies to business objectives
• •Excellent negotiating, analytical, communication, presentation, collaboration, planning, and process skills
• •Advanced proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook

Preferred Qualifications

• •Master's degree, MBA, or other advanced degree
• •LEED, CCIM, SIOR, MCR, or related certifications
• •Extensive corporate real estate experience with demonstrated client service leadership
• •Advanced analytical abilities, both financial and qualitative
• •History of developing innovative transaction solutions
• •Experience coaching and developing junior transaction professionals

About the Healthcare Client

Our client is a faith-based, nonprofit integrated health system headquartered in Northern California, with roots in a healing ministry that spans more than 160 years. Its mission centers on whole-person care, supporting the physical, mental, and spiritual well-being of the communities it serves.

The system operates 27 hospitals and more than 440 clinics across California, Oregon, and Hawaii, serving more than 90 communities that range from major metropolitan areas to rural and coastal towns. With more than 38,000 associates, providers, and volunteers, the organization recently completed a systemwide transition to a single connected electronic health record, and continues to invest in its facilities and expand access to care across its