Sr. PetSmart Officer

Pay Range: $24.67 - $30.83/hr. | $51,308- $64,135 annual compensation

Job Posting Closing on: Friday, October 16, 2026 📅

Workdays & Hours: Scheduled days rotate. Shifts are typically scheduled 9a-6p; Weekend/Holiday work required. Occasional Mandatory overtime.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆

A Senior Code Compliance Officer position is available with The City of Fort Worth Code Compliance department, Animal Care and Control Division. This position will represent the City of Fort Worth by providing professional, courteous, quality of care for animals at our Alliance PetSmart Everyday Adoption Center. This position functions as lead over Animal Shelter Technicians at the EAC to ensure adoption goals and customer service measures are met.

Minimum Qualifications:

High School Diploma/ GED

Valid Texas driver’s license

Three (3) years of increasingly responsible experience with animal care and control, animal welfare, or related experience depending on assignment

Must be able to obtain an Animal Control Officer Basic Certification through the Texas Department of State Health Services within six (6) months of hire.

Possession of or ability to obtain an Euthanasia Certification within four (4) months of hire

Must pass Drug Screen, Physical

Preferred Qualifications:

Four (4) years of customer service and administrative experience

Two (2) years of municipal shelter experience and proficient use of PetPoint shelter software system

Two (2) years of management or leadership experience

Bilingual skills

The Sr. Code Compliance Officer job responsibilities include:

Interacting frequently with customers, partners and other stakeholders to facilitate resolution to complaints and violations

Evaluates animals for adoption and assists with matching animals to appropriate homes based on behavior, needs, and adopter lifestyle

Providing leadership and training to new and existing staff/volunteers to ensure use of proper procedures, methods, techniques and accuracy

Maintaining daily, weekly, monthly and annual records

Assist Supervisor with tasks such as prioritizing and seeing the completion of assignments; and maintaining a healthy and safe working environment

Establish and maintain effective working relationships

Performing administrative duties, which may include utilizing shelter software, answering phones, providing public information, creating social media content, counting and handling money and directing interoffice paperwork in closeout routine

Assisting with cleaning to ensure a clean and welcoming environment for the people and animals within the Everyday Adoption Center

Driving City vehicles to transport animals from multiple locations as assigned

Working Conditions and Physical Demand as stated on official City job description

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting; depending on assignment. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting and intense noises.

Heavy Work – Depending on assignment, positions in this class typically exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Apply Now! Come be part of something special in Fort Worth. 🌟

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.